{
  "apiVendorID": null,
  "assignedResourceID": 29682894,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 340,
  "companyLocationID": 167,
  "completedByResourceID": 29682894,
  "completedDate": "2026-07-15T07:07:04.380Z",
  "configurationItemID": null,
  "contactID": 30683534,
  "contractID": 29684775,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-07-13T14:05:33.300Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Van:\n Marco Stam <marco.stam@Koopmanint.com>\n\nDatum:\n 13-07-2026, 15:32\n\nOnderwerp:\n User niet actief\n\nGoedemiddag,\n\n \n\nZouden jullie ons account weer kunnen activeren?\n\n \n\nTelecombeheer\n\n \n\n \n\n \n\n \n\nMet vriendelijke groet, With kind regards,\n\n \n\nMarco Stam\n\nICT Beheer\n\n \n\nA\n\nDistelweg 88 | 1031 HH Amsterdam | The Netherlands\n\nT\n\n+31 20 49 47 876\n\nE\n\nMarco.Stam@koopmanint.com",
  "dueDateTime": "2026-07-21T12:47:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682894,
  "firstResponseDateTime": "2026-07-13T14:25:05.037Z",
  "firstResponseDueDateTime": "2026-07-17T13:47:32.833Z",
  "firstResponseInitiatingResourceID": 29682894,
  "hoursToBeScheduled": null,
  "id": 43343,
  "impersonatorCreatorResourceID": 29682934,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-15T07:07:28.497Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-07-15T07:07:23.047Z",
  "lastCustomerVisibleActivityDateTime": "2026-07-15T07:07:04.363Z",
  "lastTrackedModificationDateTime": "2026-07-15T07:07:22.827Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 3,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "LET OP INDEX",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-07-15T07:06:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-07-15T07:06:00.000Z",
  "resolvedDueDateTime": "2026-07-21T12:47:32.833Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 3,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260713.0010",
  "ticketType": 2,
  "title": "User niet actief",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "ww is veranderd."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}