{
  "apiVendorID": null,
  "assignedResourceID": 29682891,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 340,
  "companyLocationID": 167,
  "completedByResourceID": 29682891,
  "completedDate": "2026-06-23T13:26:52.710Z",
  "configurationItemID": null,
  "contactID": 30683534,
  "contractID": 29684775,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-06-19T13:22:05.353Z",
  "createdByContactID": null,
  "creatorResourceID": 29682891,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Het lijkt erop alsof de circ van hunt group 2 het niet goed doet. (Dit is de hunt group van het helpdesk nummer)\n\nIn deze groep zitten 2 dect toestellen en 2 App gebruikers.\n\n\nMaar bij de App gebruikers gaat het toestel pas over als beide dect toestellen in gesprek zijn of uit.\n\nKan jij checken of dit klopt?",
  "dueDateTime": "2026-06-26T10:52:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682891,
  "firstResponseDateTime": "2026-06-19T13:31:38.220Z",
  "firstResponseDueDateTime": "2026-06-24T11:52:05.353Z",
  "firstResponseInitiatingResourceID": 4,
  "hoursToBeScheduled": null,
  "id": 43110,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-23T13:27:16.457Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-23T13:27:10.790Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-23T13:26:52.697Z",
  "lastTrackedModificationDateTime": "2026-06-23T13:26:52.743Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 3,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "LET OP INDEX",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-06-22T09:00:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-06-22T09:00:00.000Z",
  "resolvedDueDateTime": "2026-06-26T10:52:05.353Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 3,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260619.0002",
  "ticketType": 2,
  "title": "App gebruikers en huntgroup",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Getest en traces gezet en ik zag de oproep verdeling over alle 4 de toestellen lopen."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}