Autotask Toolkit
v 2.6.1 PRODT20260309.0015 — Avaya uitbreiden met vestiging Milaan Waiting Customer
- Status
- Waiting Customer
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- 7x4
- Issue type
- –
- Source
- Telefoon
- Klant
- Koopman International BV (1031HH88)
- Contact
- Marco Stam
- Contract
- Koopman International BV (1031HH88) - 7x4 (HW+SW)
- Asset (CI)
- –
- Aangemaakt
- 2026-03-09 11:38
- Due date
- 2026-04-21 07:11
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-06-11 12:58
Beschrijving
Avaya uitbreiden met vestiging Milaan Opportunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2262
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682891,
"assignedResourceRoleID": 29683477,
"billingCodeID": 29683530,
"changeApprovalBoard": null,
"changeApprovalStatus": 1,
"changeApprovalType": 1,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 340,
"companyLocationID": 167,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30683534,
"contractID": 29684775,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-03-09T11:38:20.437Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Avaya uitbreiden met vestiging Milaan\n\nOpportunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2262",
"dueDateTime": "2026-04-21T07:11:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682891,
"firstResponseDateTime": "2026-03-09T11:39:03.690Z",
"firstResponseDueDateTime": "2026-04-14T09:41:29.823Z",
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 42208,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-11T12:58:46.870Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-03-09T11:38:41.690Z",
"lastCustomerVisibleActivityDateTime": "2026-06-11T12:58:28.443Z",
"lastTrackedModificationDateTime": "2026-06-11T12:58:28.490Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "KP 00002262",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 3,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 7,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260309.0015",
"ticketType": 4,
"title": "Avaya uitbreiden met vestiging Milaan",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}