Autotask Toolkit

v 2.21.0 PROD

T20260929.0002 — Dects 3735 leveren New

Status
New
Priority
L6- Request
Category
TSV Requests
Type
Service Request

Queue
TPS - Tickets
SLA
7x8
Issue type
–
Source
Telefoon
Klant
Internationaal Theater Amsterdam (1017PT26)
Contact
John Muller
Contract
Internationaal Theater Amsterdam (1017PT26) - 7x8 (HW+SW)
Asset (CI)
–
Toegewezen aan
–

Aangemaakt
2026-09-29 07:20
Due date
2026-10-23 14:20
Resolved
–
Completed
–
Laatste activiteit
2026-09-29 07:22

Beschrijving

Goedemorgen leveren jullie nog de dect 3735. Zo ja zou ik er graag nog 5 bestellen. Groet, John John Muller ???? Medewerker Technische Dienst ?Internationaal Theater Amsterdam t +31 (0)20 523 77 51 <tel:+31%20(0)20%20523%2077%2051> a ?Leidseplein 26, Amsterdam Thuis in de Stadsschouwburg Amsterdam

Verloop

  1. – Oplossing

    Geen specifieke oplossing, zie ticket acties.

Volledige record uit Autotask
{
  "apiVendorID": null,
  "assignedResourceID": null,
  "assignedResourceRoleID": null,
  "billingCodeID": 29683535,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 406,
  "companyLocationID": 233,
  "completedByResourceID": null,
  "completedDate": null,
  "configurationItemID": null,
  "contactID": 30683774,
  "contractID": 29683848,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-09-29T07:20:55.220Z",
  "createdByContactID": null,
  "creatorResourceID": 29682894,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Goedemorgen leveren jullie nog de dect 3735.\nZo ja zou ik er graag nog 5 bestellen.\n\nGroet, John\n\nJohn Muller ????\nMedewerker Technische Dienst\n?Internationaal Theater Amsterdam\nt +31 (0)20 523 77 51 <tel:+31%20(0)20%20523%2077%2051>\na ?Leidseplein 26, Amsterdam\n\nThuis in de Stadsschouwburg Amsterdam",
  "dueDateTime": "2026-10-23T14:20:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": null,
  "firstResponseDateTime": null,
  "firstResponseDueDateTime": "2026-10-12T10:50:55.220Z",
  "firstResponseInitiatingResourceID": null,
  "hoursToBeScheduled": null,
  "id": 43877,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-09-29T07:22:01.423Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-09-29T07:21:14.707Z",
  "lastCustomerVisibleActivityDateTime": "2026-09-29T07:20:55.813Z",
  "lastTrackedModificationDateTime": "2026-09-29T07:22:01.423Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 7,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "PO: 225-1",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-10-23T14:20:55.220Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 9,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 1,
  "subIssueType": null,
  "ticketCategory": 105,
  "ticketNumber": "T20260929.0002",
  "ticketType": 1,
  "title": "Dects 3735 leveren",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}