Autotask Toolkit
v 2.21.0 PRODT20260929.0001 — Voip scout code Waiting Customer
- Status
- Waiting Customer
- Priority
- L6- Request
- Category
- TSV Requests
- Type
- Service Request
- Queue
- TPS - Tickets
- SLA
- 7x4 - BAS Group
- Issue type
- –
- Source
- Client Portal
- Klant
- Bas Group B.V. (5466AP2)
- Contact
- Maik Korpel
- Contract
- Bas Group B.V. (5466AP2) - 7x4 SLA
- Asset (CI)
- –
- Toegewezen aan
- Ralf Luhrmann
- Aangemaakt
- 2026-09-29 07:13
- Due date
- 2026-10-13 11:00
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-09-29 08:22
Beschrijving
Kunnen jullie ons 2x een voip scout code geven? 1x Toren en 1x Hoofdkantoor. Ik had dit al bij Marc gevraagd maar zag dat die vrij is deze week.
Verloop
Geen verloop bekend. Draai een sync van Ticket Notes, Time Entries en Ticket Charges via Synchronisatie.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682890,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683526,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 1230,
"companyLocationID": 1310,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30686342,
"contractID": 29684885,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-09-29T07:13:23.240Z",
"createdByContactID": 30686342,
"creatorResourceID": 30686342,
"creatorType": 2,
"currentServiceThermometerRating": null,
"description": "Kunnen jullie ons 2x een voip scout code geven? 1x Toren en 1x Hoofdkantoor. Ik had dit al bij Marc gevraagd maar zag dat die vrij is deze week.",
"dueDateTime": "2026-10-13T11:00:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": "2026-09-29T08:19:09.993Z",
"firstResponseDueDateTime": null,
"firstResponseInitiatingResourceID": 29682890,
"hoursToBeScheduled": null,
"id": 43876,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-09-29T08:22:47.210Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682890,
"lastCustomerNotificationDateTime": "2026-09-29T08:19:27.697Z",
"lastCustomerVisibleActivityDateTime": "2026-09-29T08:19:09.750Z",
"lastTrackedModificationDateTime": "2026-09-29T08:19:09.797Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 20,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": -1,
"status": 7,
"subIssueType": null,
"ticketCategory": 105,
"ticketNumber": "T20260929.0001",
"ticketType": 1,
"title": "Voip scout code",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}