Autotask Toolkit
v 2.21.0 PRODT20260820.0001 — Want to buy new Avaya MM717 Complete
- Status
- Complete
- Priority
- L6- Request
- Category
- TSV Requests
- Type
- Service Request
- Queue
- TPS - Tickets
- SLA
- 7x8
- Issue type
- –
- Source
- –
- Klant
- AJ Networx SAS (74370-1831)
- Contact
- Mike Neillans
- Contract
- AJ Networx SAS (74370-1831) - Geen dekking
- Asset (CI)
- –
- Toegewezen aan
- André Kik
- Aangemaakt
- 2026-08-20 06:50
- Due date
- 2026-10-05 09:01
- Resolved
- 2026-09-08 10:31
- Completed
- 2026-09-08 10:32
- Laatste activiteit
- 2026-09-08 10:32
Beschrijving
Van: Mike Neillans <mn@ajnetworx.com> Datum: 19-08-2026, 17:54 Onderwerp: Want to buy new Avaya MM717 What do you have in stock ? Mike Neillans | +44 (0) 7467 548 872 AJ Networx SAS 1831 Route des diacquenods, 74370 Filliere, France AJ Networx INC 806 Cromwell, Park Drive, Glen Burnie, Maryland, 21061, USA AJ Networx LTD Park Farm, Akeman St, Kidlington, OX5 3JQ, UK AJ Networx PTY Floor 8, 220 Collins St, Melbourne, VIC 3000, Australia AJ Networx FZE R308, Bank Street Road, Burjaman, Dubai UAE
Verloop
-
Opportunity created and passed on to Erik
Opportunity created and passed on to Erik KP 00002464
-
No longer needed
Geen items met de huidige filters.
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