Autotask Toolkit

v 2.13.2 PROD

T20260729.0003 — Kjell Bakker Is scheduled

Status
Is scheduled
Priority
L5- Change normaal
Category
TSV Changes
Type
Change Request

Queue
TPS - Tickets
SLA
7x8
Issue type
Source
Telefoon
Klant
Geveke Werktuigbouw BV (1014BA51)
Contact
Carmen Bishesar
Contract
Geveke Werktuigbouw BV (1014BA51) - 7x8 (HW+SW)
Asset (CI)
Toegewezen aan
Marc Blankestijn

Aangemaakt
2026-07-29 07:43
Due date
2026-08-11 11:13
Resolved
Completed
Laatste activiteit
2026-07-29 07:58

Beschrijving

Van: Carmen Bishesar <carmen.bishesar@geveke.com> Datum: 29-07-2026, 09:27 Onderwerp: Kjell Bakker Goedemorgen Marc,   Kjell Bakker heeft een andere telefoon. Zie de mac nr:   Kjell heeft  mobiel nr 0651509511, dit was voorheen de nr van Erik Leemhuis. Graag dit aanpassen in ons bestand naar Kjell.   Ik zie dat Erik Leemhuis nog in ons bestand staat, graag hem verwijderen.   Alvast bedankt!   Groet,   Carmen Bishesar Interne Dienst   Postbus 820, 1000 AV Amsterdam Kabelweg 51, 1014 BA Amsterdam I - www.geveke.com | E - info@geveke.com T - 020 582 2598

Volledige record uit Autotask
{
  "apiVendorID": null,
  "assignedResourceID": 29682886,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": 1,
  "changeApprovalType": 1,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 292,
  "companyLocationID": 119,
  "completedByResourceID": null,
  "completedDate": null,
  "configurationItemID": null,
  "contactID": 30683330,
  "contractID": 29684608,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-07-29T07:43:09.020Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Van:\n Carmen Bishesar <carmen.bishesar@geveke.com>\n\nDatum:\n 29-07-2026, 09:27\n\nOnderwerp:\n Kjell Bakker\n\nGoedemorgen Marc,\n\n \n\nKjell Bakker heeft een andere telefoon.\n\nZie de mac nr: \n\n \n\nKjell heeft  mobiel nr 0651509511, dit was voorheen de nr van Erik Leemhuis. Graag dit aanpassen in ons bestand naar Kjell.\n\n \n\nIk zie dat Erik Leemhuis nog in ons bestand staat, graag hem verwijderen.\n\n \n\nAlvast bedankt!\n\n \n\nGroet,\n\n \n\nCarmen Bishesar\n\nInterne Dienst\n\n \n\nPostbus 820, 1000 AV Amsterdam\n\nKabelweg 51, 1014 BA Amsterdam\n\nI\n\n - \nwww.geveke.com\n\n | \nE \n- \ninfo@geveke.com\n\nT\n\n - 020 582 2598",
  "dueDateTime": "2026-08-11T11:13:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-07-29T07:58:41.863Z",
  "firstResponseDueDateTime": "2026-08-04T13:43:09.020Z",
  "firstResponseInitiatingResourceID": 4,
  "hoursToBeScheduled": null,
  "id": 43426,
  "impersonatorCreatorResourceID": 29682934,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-29T07:58:41.827Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-07-29T07:58:05.017Z",
  "lastCustomerVisibleActivityDateTime": "2026-07-29T07:57:48.343Z",
  "lastTrackedModificationDateTime": "2026-07-29T07:58:41.827Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-08-11T11:13:09.020Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 9,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 20,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260729.0003",
  "ticketType": 4,
  "title": "Kjell Bakker",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}