{
  "apiVendorID": null,
  "assignedResourceID": 29682886,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 436,
  "companyLocationID": 263,
  "completedByResourceID": 29682886,
  "completedDate": "2026-07-29T07:37:36.887Z",
  "configurationItemID": null,
  "contactID": 30683916,
  "contractID": 29683887,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-07-29T05:40:14.427Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Van:\n Datto RMM <alerts@rmm.datto.com>\n\nDatum:\n 28-07-2026, 22:55\n\nOnderwerp:\n Job Chocolatey Initial software install [WIN] Laptops TSV/TPS triggered an alert\n\nJob Alert Notification\n\nHi TPS Support\n\nAn alert was triggered for the job \nChocolatey Initial software install [WIN] Laptops TSV/TPS run at 2023-10-30 14:02:01.0\n\n                            The alert was triggered at: \n2026-07-28 22:55:12 CEST\n\n                            The latest alert was triggered at \n2026-07-28 22:55:44 CEST\n\nThe job succeeded on at least one device.\n\nMany Thanks,\n\nTPSRMnA Notification Service",
  "dueDateTime": "2026-08-04T13:00:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-07-29T07:24:00.000Z",
  "firstResponseDueDateTime": "2026-07-31T14:00:00.000Z",
  "firstResponseInitiatingResourceID": 29682886,
  "hoursToBeScheduled": null,
  "id": 43425,
  "impersonatorCreatorResourceID": 29682934,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-29T07:37:59.570Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-07-29T07:37:53.737Z",
  "lastCustomerVisibleActivityDateTime": "2026-07-29T07:25:10.943Z",
  "lastTrackedModificationDateTime": "2026-07-29T07:37:36.920Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 3,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-07-29T07:25:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-07-29T07:25:00.000Z",
  "resolvedDueDateTime": "2026-08-04T13:00:00.000Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 9,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260729.0002",
  "ticketType": 2,
  "title": "Job Chocolatey Initial software install [WIN] Laptops TSV/TPS triggered an alert",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Komt door de aanpassing van het script. IS al opgelost."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}