{
  "apiVendorID": null,
  "assignedResourceID": 29682886,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 1141,
  "companyLocationID": 1161,
  "completedByResourceID": 29682886,
  "completedDate": "2026-07-29T07:47:38.347Z",
  "configurationItemID": null,
  "contactID": 30686217,
  "contractID": 29684761,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-07-27T07:52:19.670Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Het nummer +3228085523 in België geeft continu in gesprek toon.\nOp het kantoor is niemand aanwezig die kan testen.\nDe gesprekken moet wel gewoon in Nederland terecht komen.",
  "dueDateTime": "2026-08-03T14:04:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-07-27T08:05:11.867Z",
  "firstResponseDueDateTime": "2026-07-30T07:04:47.077Z",
  "firstResponseInitiatingResourceID": 29682886,
  "hoursToBeScheduled": null,
  "id": 43412,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-29T07:48:04.883Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-07-29T07:47:58.663Z",
  "lastCustomerVisibleActivityDateTime": "2026-07-29T07:47:38.347Z",
  "lastTrackedModificationDateTime": "2026-07-29T07:47:58.507Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 1,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-07-29T07:48:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-07-29T07:48:00.000Z",
  "resolvedDueDateTime": "2026-08-03T14:04:47.077Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 17,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260727.0003",
  "ticketType": 2,
  "title": "België nummer niet bereikbaar.",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nummers waren opgezegd. Deze zijn hersteld door de leverancier."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}