Autotask Toolkit
v 2.21.0 PRODT20250926.0001.045 — IT Controle werkzaamheden Complete
- Status
- Complete
- Priority
- L6- Request
- Category
- ISO / HR / CRM Ticket
- Type
- Service Request
- Queue
- CRM / HR / ISO (intern)
- SLA
- geen
- Issue type
- ISO - Request
- Source
- Geautomatiseerd
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- David Hammel
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Toegewezen aan
- David Hammel
- Aangemaakt
- 2026-07-26 22:00
- Due date
- 2026-09-25 13:00
- Resolved
- 2026-09-25 15:14
- Completed
- 2026-09-28 15:15
- Laatste activiteit
- 2026-09-28 15:15
Beschrijving
Wekelijkse controle, zie checklist! Afvinken wanneer gereed, noemenswaardig heden noteren in de time entry. Alleen CHECKEN - Eventuele opvolging via change of incident ticket aanmaken.
Verloop
-
Alles nagelopen, omada was vorige week al door Marc geupdate. De rest loopt (geen updates), geen alarmen en backups lopen ook.
Geen items met de huidige filters.
Volledige record uit Autotask
{
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"assignedResourceID": 29682885,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683535,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 436,
"companyLocationID": 263,
"completedByResourceID": 29682885,
"completedDate": "2026-09-28T15:15:26.223Z",
"configurationItemID": null,
"contactID": 30683913,
"contractID": 29683887,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-07-26T22:00:06.160Z",
"createdByContactID": null,
"creatorResourceID": 29682885,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Wekelijkse controle, zie checklist! Afvinken wanneer gereed, noemenswaardig heden noteren in de time entry. Alleen CHECKEN - Eventuele opvolging via change of incident ticket aanmaken.",
"dueDateTime": "2026-09-25T13:00:00.000Z",
"estimatedHours": 3.0,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": "2026-07-26T22:00:06.160Z",
"firstResponseDueDateTime": null,
"firstResponseInitiatingResourceID": 29682885,
"hoursToBeScheduled": 0.0,
"id": 43408,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": 45,
"lastActivityDate": "2026-09-28T15:15:26.253Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682885,
"lastCustomerNotificationDateTime": null,
"lastCustomerVisibleActivityDateTime": "2026-09-28T15:15:26.207Z",
"lastTrackedModificationDateTime": "2026-09-28T15:15:26.253Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683490,
"resolution": "",
"resolutionPlanDateTime": "2026-09-25T15:14:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-09-25T15:14:00.000Z",
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 16,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 14,
"status": 5,
"subIssueType": null,
"ticketCategory": 121,
"ticketNumber": "T20250926.0001.045",
"ticketType": 1,
"title": "IT Controle werkzaamheden",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}