Autotask Toolkit

v 2.13.2 PROD

T20260720.0002 — Unsworth & Associates - Hunt groups Complete

Status
Complete
Priority
L3- Incident laag
Category
TSV Incidents
Type
Incident

Queue
TPS - Tickets
SLA
Cloud Comfort (5x8x14)
Issue type
Source
Telefoon
Klant
Unsworth & Associates (1019GM95A)
Contact
Sharon Byrne
Contract
Unsworth & Associates (1019GM95A) - 5x8 Comfort SLA
Asset (CI)
Toegewezen aan
Marc Blankestijn

Aangemaakt
2026-07-20 14:29
Due date
2026-08-04 08:29
Resolved
2026-07-28 12:43
Completed
2026-07-28 12:42
Laatste activiteit
2026-07-28 12:42

Beschrijving

Van: Sharon Byrne <sharonbyrne@amsterdamoffice.com> Datum: 20-07-2026, 16:06 Onderwerp: Unsworth & Associates - Hunt groups Goedemiddag   Ik wil graag checken wie in ons kantoor aangesloten is op de verschillende huntgroups?  Als iemand nu belt op een van de externe telefoonnummers gaan niet alle toestellen en bij mij zou mijn mobiel over moeten gaan maar dat gebeurt dus niet   De volgende mensen/toestellen moeten in de alle huntgroups zijn:   Denitsa Minoli Desiree Sharon Toestel #295 Toestel #242   Met vriendelijke groet

Oplossing

Geen specifieke oplossing, zie ticket acties.

Volledige record uit Autotask
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  "companyID": 443,
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  "completedDate": "2026-07-28T12:42:33.490Z",
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  "description": "Van:\n Sharon Byrne <sharonbyrne@amsterdamoffice.com>\n\nDatum:\n 20-07-2026, 16:06\n\nOnderwerp:\n Unsworth & Associates  - Hunt groups \n\nGoedemiddag\n\n \n\nIk wil graag checken wie in ons kantoor aangesloten is op de verschillende huntgroups?  Als iemand nu belt op een van de externe telefoonnummers gaan niet alle toestellen\n en bij mij zou mijn mobiel over moeten gaan maar dat gebeurt dus niet\n\n \n\nDe volgende mensen/toestellen moeten in de alle huntgroups zijn:\n\n \n\nDenitsa\n\nMinoli\n\nDesiree\n\nSharon\n\nToestel #295\n\nToestel #242\n\n \n\nMet vriendelijke groet",
  "dueDateTime": "2026-08-04T08:29:00.000Z",
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  "firstResponseAssignedResourceID": 29682886,
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  "source": 2,
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  "ticketNumber": "T20260720.0002",
  "ticketType": 2,
  "title": "Unsworth & Associates  - Hunt groups ",
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    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
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    {
      "name": "Factuur omschrijving",
      "value": "Diversen aanpassingen doorgevoerd.\n"
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