Autotask Toolkit
v 2.13.2 PRODT20260714.0010 — Interconnectie Grandstream - Avaya Is scheduled
- Status
- Is scheduled
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- 7x4
- Issue type
- –
- Source
- Telefoon
- Klant
- GVB Exploitatie B.V. (1043HP106)
- Contact
- Louis de Wolff
- Contract
- GVB Exploitatie B.V. (1043HP106) - 7x4 (HW+SW)
- Asset (CI)
- –
- Toegewezen aan
- Gerko Oskam
- Aangemaakt
- 2026-07-14 14:21
- Due date
- 2026-07-28 09:21
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-07-21 13:15
Beschrijving
Interconnectie Grandstream - Avaya opzetten via SBC's.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682891,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683530,
"changeApprovalBoard": null,
"changeApprovalStatus": 1,
"changeApprovalType": 1,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 299,
"companyLocationID": 126,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30686163,
"contractID": 29684779,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-07-14T14:21:53.130Z",
"createdByContactID": null,
"creatorResourceID": 29682891,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Interconnectie Grandstream - Avaya opzetten via SBC's.",
"dueDateTime": "2026-07-28T09:21:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682891,
"firstResponseDateTime": "2026-07-14T14:35:19.340Z",
"firstResponseDueDateTime": "2026-07-21T11:51:53.130Z",
"firstResponseInitiatingResourceID": 4,
"hoursToBeScheduled": null,
"id": 43355,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-07-21T13:15:07.910Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-07-21T13:14:31.487Z",
"lastCustomerVisibleActivityDateTime": "2026-07-21T13:14:11.097Z",
"lastTrackedModificationDateTime": "2026-07-21T13:15:07.910Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "PO:",
"queueID": 29683479,
"resolution": "",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": "2026-07-28T09:21:53.130Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 3,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 20,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260714.0010",
"ticketType": 4,
"title": "Interconnectie Grandstream - Avaya",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}