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  "completedDate": "2026-07-17T07:05:26.710Z",
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  "contactID": 30686298,
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  "description": "Van:\n Martijn Bleijenberg <mbleijenberg@inventum.com>\n\nDatum:\n 14-07-2026, 14:18\n\nOnderwerp:\n Telefoon lijn 16-07\n\nGoedemiddag Support,\n\nIk mail jullie even om nog een wijziging door te voeren voor aankomende donderdag.\n\nDe servicelijn mag vanaf 15:00 dicht en de wachtrij mag dan ook dichtgezet worden. We willen niet dat iemand in de wacht blijft hangen.\n\nDaarnaast wil ik dit voor toekomstige verzoeken doorgeven aan mijn collega Jeremy.\n\nJeremy is van de service desk en zal jullie benaderen met verzoeken zoals deze – denk aan tijden dat de Inventum-lijn open en dicht mag.\n\nAlvast bedankt!\n\nGroeten,\n\nMartijn",
  "dueDateTime": "2026-07-21T14:30:00.000Z",
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  "priority": 5,
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  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": "2026-07-17T07:14:00.000Z",
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  "resolvedDateTime": "2026-07-17T07:14:00.000Z",
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  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260714.0007",
  "ticketType": 4,
  "title": "Telefoon lijn 16-07",
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    {
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    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Werkzaamheden zijn uitgevoerd."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
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    },
    {
      "name": "OB-Status",
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    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
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}