Autotask Toolkit

v 2.13.2 PROD

T20260713.0011 — Telefoonnummer porteren 0653902194 Escalated

Status
Escalated
Priority
L5- Change normaal
Category
TSV Changes
Type
Change Request

Queue
TPS - Tickets
SLA
5x8
Issue type
Source
Telefoon
Klant
Dekker Tankopslag BV (2935AR66)
Contact
Jan Vos
Contract
Mobiel
Asset (CI)
Toegewezen aan
André Kik

Aangemaakt
2026-07-13 15:09
Due date
2026-07-31 14:27
Resolved
Completed
Laatste activiteit
2026-07-28 09:58

Beschrijving

Van: Jan Vos | CFO <j.vos@dekkergroep.com> Datum: 13-07-2026, 16:32 Onderwerp: Telefoonnnummer porteren Hoi Andre,  We hebben weer een telefoonnummer van een personeelslid die uit dienst gaat per 1 augustus en graag zijn telefoonnummer wil meenemen.  Gaat om 06 - 53 902 194.  Hoe werkt dat ook alweer precies? Gr, Jan Met vriendelijke groet/Kind regards,   Dekker Groep Dekker Europe Holding B.V. IJsseldijk West 66 2935 AR  Ouderkerk a/d IJssel Jan Vos CFO Tel          +31 (0)180 898 508 Mobiel  +31 (0)6 5264 8131 Email     j.vos@dekkergroep.com

Volledige record uit Autotask
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  "assignedResourceID": 29682888,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": 1,
  "changeApprovalType": 1,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 249,
  "companyLocationID": 76,
  "completedByResourceID": null,
  "completedDate": null,
  "configurationItemID": null,
  "contactID": 30685456,
  "contractID": 29684816,
  "contractServiceBundleID": null,
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  "createDate": "2026-07-13T15:09:08.623Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Van:\n Jan Vos | CFO <j.vos@dekkergroep.com>\n\nDatum:\n 13-07-2026, 16:32\n\nOnderwerp:\n Telefoonnnummer porteren\n\nHoi Andre, \n\nWe hebben weer een telefoonnummer van een personeelslid die uit dienst gaat per 1 augustus en graag zijn telefoonnummer wil meenemen. \n\nGaat om 06 - 53 902 194. \n\nHoe werkt dat ook alweer precies?\n\nGr,\n\nJan\n\nMet vriendelijke groet/Kind regards,\n\n \n\nDekker Groep\n\nDekker Europe Holding B.V.\n\nIJsseldijk West 66\n\n2935 AR  Ouderkerk a/d IJssel\n\nJan Vos\n\nCFO\n\nTel          +31 (0)180 898 508\n\nMobiel  +31 (0)6 5264 8131\n\nEmail     \nj.vos@dekkergroep.com",
  "dueDateTime": "2026-07-31T14:27:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682888,
  "firstResponseDateTime": "2026-07-13T15:09:08.623Z",
  "firstResponseDueDateTime": "2026-07-20T12:39:08.623Z",
  "firstResponseInitiatingResourceID": 29682888,
  "hoursToBeScheduled": null,
  "id": 43344,
  "impersonatorCreatorResourceID": 29682934,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-28T09:58:42.043Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-07-28T09:50:21.747Z",
  "lastCustomerVisibleActivityDateTime": "2026-07-28T09:50:04.083Z",
  "lastTrackedModificationDateTime": "2026-07-28T09:51:45.130Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-07-31T14:27:18.080Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 2,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 22,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260713.0011",
  "ticketType": 4,
  "title": "Telefoonnummer porteren 0653902194",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}