Autotask Toolkit
v 2.13.2 PRODT20260713.0008 — Aanpassen klant kaart OGD > Operator Groep Delft B.V. Complete
- Status
- Complete
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- 7x8
- Issue type
- –
- Source
- Telefoon
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- Erik Günther
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Toegewezen aan
- Gerko Oskam
- Aangemaakt
- 2026-07-13 12:41
- Due date
- 2026-07-27 07:41
- Resolved
- 2026-07-14 08:20
- Completed
- 2026-07-14 08:26
- Laatste activiteit
- 2026-07-14 08:27
Beschrijving
Klantkaart 1288 is gewijzigd van OGD naar Operator Groep Delft B.V. https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenAccount&AccountID=1288 Graag aanpassen in de sync zodat de koppelingen weer werken.
Volledige record uit Autotask
{
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"assignedResourceID": 29682891,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683530,
"changeApprovalBoard": null,
"changeApprovalStatus": 1,
"changeApprovalType": 1,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 436,
"companyLocationID": 263,
"completedByResourceID": 29682891,
"completedDate": "2026-07-14T08:26:55.300Z",
"configurationItemID": null,
"contactID": 30685805,
"contractID": 29683887,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-07-13T12:41:05.333Z",
"createdByContactID": null,
"creatorResourceID": 29682927,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Klantkaart 1288 is gewijzigd van OGD naar Operator Groep Delft B.V.\nhttps://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenAccount&AccountID=1288\n\nGraag aanpassen in de sync zodat de koppelingen weer werken.",
"dueDateTime": "2026-07-27T07:41:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682891,
"firstResponseDateTime": "2026-07-13T14:49:56.183Z",
"firstResponseDueDateTime": "2026-07-20T10:11:05.333Z",
"firstResponseInitiatingResourceID": 4,
"hoursToBeScheduled": null,
"id": 43341,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-07-14T08:27:17.700Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-07-14T08:27:12.297Z",
"lastCustomerVisibleActivityDateTime": "2026-07-14T08:26:55.287Z",
"lastTrackedModificationDateTime": "2026-07-14T08:26:55.333Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "",
"resolutionPlanDateTime": "2026-07-14T08:20:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-07-14T08:20:00.000Z",
"resolvedDueDateTime": "2026-07-27T07:41:05.333Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 9,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 5,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260713.0008",
"ticketType": 4,
"title": "Aanpassen klant kaart OGD > Operator Groep Delft B.V.",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "De naam is aangepast in Sharepoint."
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}