Autotask Toolkit

v 2.13.2 PROD

T20260710.0003 — Kan jij checken waarom deze niet synct? Opportunity - ID 2443 - 2x Maxhub Xboard 75 inch GVB (OGD Delft (2629HG180)) Complete

Status
Complete
Priority
L3- Incident laag
Category
TSV Incidents
Type
Incident

Queue
TPS - Tickets
SLA
7x8
Issue type
Source
Telefoon
Klant
TSV-GROEP BV (1032LB8)
Contact
Erik Günther
Contract
TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI)
Toegewezen aan
Gerko Oskam

Aangemaakt
2026-07-10 14:05
Due date
2026-07-17 11:35
Resolved
2026-07-10 14:10
Completed
2026-07-10 14:09
Laatste activiteit
2026-07-10 14:09

Beschrijving

Hi Gerko, kan jij checken waarom deze niet synct? Opportunity - ID 2443 - 2x Maxhub Xboard 75 inch GVB (OGD Delft (2629HG180))

Oplossing

Geen specifieke oplossing, zie ticket acties.

Volledige record uit Autotask
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  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
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  "changeInfoField3": "",
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  "changeInfoField5": "",
  "companyID": 436,
  "companyLocationID": 263,
  "completedByResourceID": 29682891,
  "completedDate": "2026-07-10T14:09:23.823Z",
  "configurationItemID": null,
  "contactID": 30685805,
  "contractID": 29683887,
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  "createDate": "2026-07-10T14:05:22.947Z",
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  "currentServiceThermometerRating": null,
  "description": "Hi Gerko, kan jij checken waarom deze niet synct?\nOpportunity - ID 2443 - 2x Maxhub Xboard 75 inch GVB (OGD Delft (2629HG180))",
  "dueDateTime": "2026-07-17T11:35:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682891,
  "firstResponseDateTime": "2026-07-10T14:05:22.947Z",
  "firstResponseDueDateTime": "2026-07-15T12:35:22.947Z",
  "firstResponseInitiatingResourceID": 29682891,
  "hoursToBeScheduled": null,
  "id": 43321,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-10T14:09:48.327Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-07-10T14:09:41.973Z",
  "lastCustomerVisibleActivityDateTime": "2026-07-10T14:09:23.823Z",
  "lastTrackedModificationDateTime": "2026-07-10T14:09:23.857Z",
  "monitorID": null,
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  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 3,
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  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-07-10T14:10:00.000Z",
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  "resolvedDateTime": "2026-07-10T14:10:00.000Z",
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  "rmaStatus": null,
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  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260710.0003",
  "ticketType": 2,
  "title": "Kan jij checken waarom deze niet synct? Opportunity - ID 2443 - 2x Maxhub Xboard 75 inch GVB (OGD Delft (2629HG180))",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "OGD Delft stond niet als klant maar als leverancier, er is nu ook een OGD Delft als klant aangemaakt en nu werkt het wel."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
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    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}