Autotask Toolkit

v 2.13.2 PROD

T20260710.0001 — Unable to call Norwegian numbers Waiting Customer

Status
Waiting Customer
Priority
L6- Request
Category
TSV Incidents
Type
Service Request

Queue
TPS - Tickets
SLA
5x4
Issue type
Source
Client Portal
Klant
PF Concept International Coöperatief U.A. (2316ZL59)
Contact
Mill Godlieb
Contract
PF Concept International Coöperatief U.A. (2371DX1) - 5x4 (HW + SW)
Asset (CI)
Toegewezen aan
Gerko Oskam

Aangemaakt
2026-07-10 08:50
Due date
2026-07-23 13:07
Resolved
2026-07-14 08:00
Completed
Laatste activiteit
2026-07-14 08:36

Beschrijving

Beste Support team, Ik krijg deze melding van een collega uit zweden. Hi As from yesterday afternoon, we are unable to call any Norwegian number via Avaya, i have tried calling other countries like Finland and this works, when we call we get a signal then "Beep Beep Beep" and then blank, the call is cut-off. Test number: Norwegian sales rep Monica Nauen: 0047 469 08 982 Could you please check this Is er iets met GTT ? Met vriendelijke groet, Mill Godlieb PF Concept

Volledige record uit Autotask
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  "description": "Beste Support team, Ik krijg deze melding van een collega uit zweden.\r\n\r\nHi\r\n\r\nAs from yesterday afternoon, we are unable to call any Norwegian number via Avaya, i have tried calling other countries like Finland and this works, when we call we get a signal then \"Beep Beep Beep\" and then blank, the call is cut-off.\r\n\r\nTest number: Norwegian sales rep Monica Nauen: 0047 469 08 982\r\n\r\nCould you please check this\r\n\r\nIs er iets met GTT ?\r\n\r\nMet vriendelijke groet,\r\nMill Godlieb\r\n\r\nPF Concept",
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