Autotask Toolkit

v 2.13.2 PROD

T20190221.0009.020 — Filters vervangen / uitzuigen WTW unit Complete

Status
Complete
Priority
L5- Change normaal
Category
Kantoor werkzaamheden
Type
Service Request

Queue
TPS - Tickets
SLA
Issue type
Niet gecategoriseerd
Source
Insourced
Klant
TSV-GROEP BV (1032LB8)
Contact
Contract
TSV Contract - 5x8 (HW + SW + MUT)
Asset (CI)
Toegewezen aan
Marc Blankestijn

Aangemaakt
2026-07-08 22:00
Due date
2026-07-16 12:00
Resolved
2026-07-10 07:13
Completed
2026-07-10 12:47
Laatste activiteit
2026-07-10 12:47

Beschrijving

De filters moeten periodiek gecontroleerd en schoongemaakt worden

Volledige record uit Autotask
{
  "apiVendorID": null,
  "assignedResourceID": 29682886,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 436,
  "companyLocationID": 263,
  "completedByResourceID": 29682886,
  "completedDate": "2026-07-10T12:47:17.557Z",
  "configurationItemID": null,
  "contactID": null,
  "contractID": 29683815,
  "contractServiceBundleID": 310,
  "contractServiceID": null,
  "createDate": "2026-07-08T22:00:04.500Z",
  "createdByContactID": null,
  "creatorResourceID": 4,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "De filters moeten periodiek gecontroleerd en schoongemaakt worden",
  "dueDateTime": "2026-07-16T12:00:00.000Z",
  "estimatedHours": 1.0,
  "externalID": "",
  "firstResponseAssignedResourceID": null,
  "firstResponseDateTime": "2026-07-09T08:10:03.610Z",
  "firstResponseDueDateTime": null,
  "firstResponseInitiatingResourceID": null,
  "hoursToBeScheduled": 0.0,
  "id": 43250,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": 21,
  "lastActivityDate": "2026-07-10T12:47:17.637Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 29682886,
  "lastCustomerNotificationDateTime": null,
  "lastCustomerVisibleActivityDateTime": "2026-07-10T12:47:17.543Z",
  "lastTrackedModificationDateTime": "2026-07-10T12:47:17.637Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": "2026-07-10T07:13:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-07-10T07:13:00.000Z",
  "resolvedDueDateTime": null,
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": null,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": -2,
  "status": 5,
  "subIssueType": 252,
  "ticketCategory": 108,
  "ticketNumber": "T20190221.0009.020",
  "ticketType": 1,
  "title": "Filters vervangen / uitzuigen WTW unit",
  "userDefinedFields": []
}