Autotask Toolkit
v 2.13.2 PRODT20260706.0002 — FW: Telefoon 1661 Complete
- Status
- Complete
- Priority
- L2- Incident normaal
- Category
- TSV Incidents
- Type
- Incident
- Queue
- TPS - Tickets
- SLA
- 7x8
- Issue type
- –
- Source
- Telefoon
- Klant
- Geveke Werktuigbouw BV (1014BA51)
- Contact
- Carmen Bishesar
- Contract
- Geveke Werktuigbouw BV (1014BA51) - 7x8 (HW+SW)
- Asset (CI)
- –
- Toegewezen aan
- –
- Aangemaakt
- 2026-07-06 11:07
- Due date
- 2026-07-13 08:37
- Resolved
- 2026-07-06 11:10
- Completed
- 2026-07-06 11:10
- Laatste activiteit
- 2026-07-06 11:10
Beschrijving
Van: Carmen Bishesar <carmen.bishesar@geveke.com> Datum: 06-07-2026, 11:55 Onderwerp: FW: Telefoon 1661 Goedemorgen, Zie onderin: Carmen Bishesar Interne Dienst Postbus 820, 1000 AV Amsterdam Kabelweg 51, 1014 BA Amsterdam I - www.geveke.com | E - info@geveke.com T - 020 582 2598 ? ? ? ? ? ? ? ? ? ? ? ? [gestript: inky-injection-inliner-6f42d488d348cfcd86bff9497caf9f6a.png — 1 KB] Extern ( carmen.bishesar@geveke.com ) [gestript: inky-injection-inliner-7589d67f215d2e18424e8be56fb68049.jpeg — 4 KB] Graymail Spam Phishing Meer... Goedemorgen, Zie onderin: Carmen Bishesar Interne Dienst Postbus 820, 1000 AV Amsterdam Kabelweg 51, 1014 BA Amsterdam I - www.geveke.com | E - info@geveke.com T - 020 582 2598 Van: Robert Stuiver < robert.stuiver@geveke.com > Verzonden: maandag 6 juli 2026 11:54 Aan: Carmen Bishesar < carmen.bishesar@geveke.com > CC: Kjell Bakker < kjell.bakker@geveke.com > Onderwerp: Telefoon 1661 Goedemorgen Carmen, Zoals je van Kjell al had vernomen werk toestel 1661 nog steeds niet correct. Het toestel leeft in de vertraging.. Zou jij hiervoor weer een ticket willen invoeren? Alvast bedankt! Met vriendelijke groet, Robert Stuiver Werkvoorbereider / Planner Modem 14a, 7741 MJ Coevorden I - www.geveke.com | E - rst@geveke.com T – 0524-525662 Onderdeel van Geveke Werktuigbouw bv [gestript: image001.png — 24 KB]
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
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"completedByResourceID": 29682886,
"completedDate": "2026-07-06T11:10:26.693Z",
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"description": "Van:\n Carmen Bishesar <carmen.bishesar@geveke.com>\n\nDatum:\n 06-07-2026, 11:55\n\nOnderwerp:\n FW: Telefoon 1661\n\n Goedemorgen, Zie onderin: Carmen Bishesar Interne Dienst Postbus 820, 1000 AV Amsterdam Kabelweg 51, 1014 BA Amsterdam I - www.geveke.com | E - info@geveke.com T - 020 582 2598\n ? ? ? ? ? ? ?\n ? ? ? ? ?\n \n\n[gestript: inky-injection-inliner-6f42d488d348cfcd86bff9497caf9f6a.png — 1 KB]\n\n Extern\n \n \n (\ncarmen.bishesar@geveke.com\n)\n \n\n[gestript: inky-injection-inliner-7589d67f215d2e18424e8be56fb68049.jpeg — 4 KB]\n\n \n\nGraymail\n\n \nSpam\n\n \nPhishing\n\n \nMeer...\n\nGoedemorgen,\n\n \n\nZie onderin:\n\n \n\nCarmen Bishesar\n\nInterne Dienst\n\n \n\nPostbus 820, 1000 AV Amsterdam\n\nKabelweg 51, 1014 BA Amsterdam\n\nI\n\n - \nwww.geveke.com\n\n | \nE \n- \ninfo@geveke.com\n\nT\n\n - 020 582 2598\n\n \n\n \n\nVan:\n\n Robert Stuiver <\nrobert.stuiver@geveke.com\n> \n\nVerzonden:\n maandag 6 juli 2026 11:54\n\nAan:\n Carmen Bishesar <\ncarmen.bishesar@geveke.com\n>\n\nCC:\n Kjell Bakker <\nkjell.bakker@geveke.com\n>\n\nOnderwerp:\n Telefoon 1661\n\n \n\nGoedemorgen Carmen,\n\nZoals je van Kjell al had vernomen werk toestel 1661 nog steeds niet correct.\n\nHet toestel leeft in de vertraging..\n\n \n\nZou jij hiervoor weer een ticket willen invoeren?\n\n \n\nAlvast bedankt!\n\n \n\nMet vriendelijke groet,\n\n \n\nRobert Stuiver\n\nWerkvoorbereider / Planner\n\nModem 14a, 7741 MJ Coevorden\n\nI\n\n-\n\nwww.geveke.com\n\n|\n\nE\n\n-\n\nrst@geveke.com\n\nT\n\n– 0524-525662\n\nOnderdeel van Geveke Werktuigbouw bv\n\n \n\n[gestript: image001.png — 24 KB]",
"dueDateTime": "2026-07-13T08:37:00.000Z",
"estimatedHours": null,
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"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-07-06T11:10:47.643Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-07-06T11:10:42.657Z",
"lastCustomerVisibleActivityDateTime": "2026-07-06T11:10:26.707Z",
"lastTrackedModificationDateTime": "2026-07-06T11:10:26.707Z",
"monitorID": null,
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"priority": 2,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": "2026-07-06T11:10:26.693Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-07-06T11:10:26.693Z",
"resolvedDueDateTime": "2026-07-13T08:37:29.567Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 9,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 5,
"subIssueType": null,
"ticketCategory": 103,
"ticketNumber": "T20260706.0002",
"ticketType": 2,
"title": "FW: Telefoon 1661",
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"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Is nog een openstaand ticket: T20260624.0002\nDeze samengevoegd."
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
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{
"name": "Mobiel Nummer",
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{
"name": "OB-Status",
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{
"name": "Ticketnummer extern (klanten/leveranciers)",
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}
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}