Autotask Toolkit
v 2.13.2 PRODT20260706.0001 — IPO Emotron omzetten naar TSV Demo IPO en optuigen op i-Connect server Is scheduled
- Status
- Is scheduled
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- 7x8
- Issue type
- –
- Source
- Telefoon
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- Zain Jawad Kazem
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Toegewezen aan
- Zain Jawad Kazem
- Aangemaakt
- 2026-07-06 10:29
- Due date
- 2026-07-17 13:59
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-07-07 08:51
Beschrijving
We gaan de IP Office van Emotron omzetten naar een Demo IPO server om te gebruiken samen met i-connect server.
Volledige record uit Autotask
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