Autotask Toolkit

v 2.13.2 PROD

T20260703.0002 — Kantoor werkzaamheden - Switches updaten Complete

Status
Complete
Priority
L6- Request
Category
Kantoor werkzaamheden
Type
Service Request

Queue
TPS - Tickets
SLA
7x8
Issue type
Source
Klant
TSV-GROEP BV (1032LB8)
Contact
Contract
TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI)
Toegewezen aan
Marc Blankestijn

Aangemaakt
2026-07-03 09:39
Due date
2026-07-30 08:09
Resolved
2026-07-03 09:39
Completed
2026-07-03 09:40
Laatste activiteit
2026-07-03 09:40

Beschrijving

Op kantoor de switches updaten waar nodig.

Volledige record uit Autotask
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  "assignedResourceID": 29682886,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683526,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 436,
  "companyLocationID": 263,
  "completedByResourceID": 29682886,
  "completedDate": "2026-07-03T09:40:26.383Z",
  "configurationItemID": null,
  "contactID": null,
  "contractID": 29683887,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-07-03T09:39:09.510Z",
  "createdByContactID": null,
  "creatorResourceID": 29682886,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Op kantoor de switches updaten waar nodig.",
  "dueDateTime": "2026-07-30T08:09:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-07-03T09:39:09.510Z",
  "firstResponseDueDateTime": "2026-07-16T13:09:09.510Z",
  "firstResponseInitiatingResourceID": 29682886,
  "hoursToBeScheduled": null,
  "id": 43215,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-03T09:40:26.430Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 29682886,
  "lastCustomerNotificationDateTime": null,
  "lastCustomerVisibleActivityDateTime": "2026-07-03T09:40:26.367Z",
  "lastTrackedModificationDateTime": "2026-07-03T09:40:26.430Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 7,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": "2026-07-03T09:39:09.510Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-07-03T09:39:09.510Z",
  "resolvedDueDateTime": "2026-07-30T08:09:09.510Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 9,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": null,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 108,
  "ticketNumber": "T20260703.0002",
  "ticketType": 1,
  "title": "Kantoor werkzaamheden - Switches updaten",
  "userDefinedFields": []
}