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  "changeInfoField5": "",
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  "completedDate": "2026-07-07T14:03:16.390Z",
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  "contractServiceBundleID": null,
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  "createDate": "2026-07-02T08:24:18.593Z",
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  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Data sim 097032338909 bundel op.\nMet nog 8 dagen voor het nieuwe tegoed is de 9gb bundel op.\nNu aangevuld met een 6gb bundel.",
  "dueDateTime": "2026-07-21T09:02:00.000Z",
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  "firstResponseAssignedResourceID": 29682888,
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  "id": 43207,
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  "isVisibleToComanaged": false,
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  "lastCustomerNotificationDateTime": "2026-07-07T14:03:36.470Z",
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  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
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  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260702.0002",
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      "name": "Downtime IN MINUTEN (indien van toepassing)",
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      "name": "Factuur omschrijving",
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