Autotask Toolkit
v 2.13.2 PRODT20260701.0017 — Phishing mail gemeld door Erik Complete
- Status
- Complete
- Priority
- L3- Incident laag
- Category
- ISO / HR / CRM Ticket
- Type
- Incident
- Queue
- CRM / HR / ISO (intern)
- SLA
- 7x8
- Issue type
- –
- Source
- –
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- David Hammel
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Toegewezen aan
- David Hammel
- Aangemaakt
- 2026-07-01 13:33
- Due date
- 2026-07-08 11:03
- Resolved
- 2026-07-01 13:33
- Completed
- 2026-07-01 13:33
- Laatste activiteit
- 2026-07-01 13:34
Beschrijving
Erik ontving een mail van PostNL: ik heb deze ook gevonden in Inky en deze zou als phishing zijn gemarkeerd en in admin quarantaine gezet: Zodra INKY life gaat deze week zou deze zijn tegengehouden.
Volledige record uit Autotask
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