Autotask Toolkit
v 2.21.0 PRODT20260701.0017 — Phishing mail gemeld door Erik Complete
- Status
- Complete
- Priority
- L3- Incident laag
- Category
- ISO / HR / CRM Ticket
- Type
- Incident
- Queue
- CRM / HR / ISO (intern)
- SLA
- 7x8
- Issue type
- –
- Source
- –
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- David Hammel
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Toegewezen aan
- David Hammel
- Aangemaakt
- 2026-07-01 13:33
- Due date
- 2026-07-08 11:03
- Resolved
- 2026-07-01 13:33
- Completed
- 2026-07-01 13:33
- Laatste activiteit
- 2026-07-01 13:34
Beschrijving
Erik ontving een mail van PostNL: ik heb deze ook gevonden in Inky en deze zou als phishing zijn gemarkeerd en in admin quarantaine gezet: Zodra INKY life gaat deze week zou deze zijn tegengehouden.
Verloop
Geen verloop bekend. Draai een sync van Ticket Notes, Time Entries en Ticket Charges via Synchronisatie.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682885,
"assignedResourceRoleID": 29683475,
"billingCodeID": null,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 436,
"companyLocationID": 263,
"completedByResourceID": 29682885,
"completedDate": "2026-07-01T13:33:52.093Z",
"configurationItemID": null,
"contactID": 30683913,
"contractID": 29683887,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-07-01T13:33:52.077Z",
"createdByContactID": null,
"creatorResourceID": 29682885,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Erik ontving een mail van PostNL:\n\n\n\nik heb deze ook gevonden in Inky en deze zou als phishing zijn gemarkeerd en in admin quarantaine gezet:\n\n\nZodra INKY life gaat deze week zou deze zijn tegengehouden.",
"dueDateTime": "2026-07-08T11:03:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682885,
"firstResponseDateTime": "2026-07-01T13:33:52.077Z",
"firstResponseDueDateTime": "2026-07-06T12:03:52.077Z",
"firstResponseInitiatingResourceID": 29682885,
"hoursToBeScheduled": 0.0,
"id": 43204,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-07-01T13:34:08.527Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": null,
"lastCustomerVisibleActivityDateTime": null,
"lastTrackedModificationDateTime": "2026-07-01T13:34:08.463Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 3,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683490,
"resolution": "",
"resolutionPlanDateTime": "2026-07-01T13:33:52.077Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-07-01T13:33:52.077Z",
"resolvedDueDateTime": "2026-07-08T11:03:52.077Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 9,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": null,
"status": 5,
"subIssueType": null,
"ticketCategory": 121,
"ticketNumber": "T20260701.0017",
"ticketType": 2,
"title": "Phishing mail gemeld door Erik",
"userDefinedFields": []
}