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  "description": "Als we via het CC bellen naar een Pools telefoonnummer, bijvoorbeeld +48500446656 of +48501931698 dan horen we geen overgangstoon niet op een Yealink en ook niet op een Jabra headset. Doen we dit via de UC kant dan horen we deze wel. \r\n\r\nGetest naar een nummer in Lithouwen en hier werkt het wel. \r\n\r\nPriority Questions\r\nQ: How urgent is your request?\r\nA: Medium\r\n\r\nQ: Who is impacted?\r\nA: Others\r\n\r\nBackground Questions\r\nQ: Indien u door deze storing niet meer bereikbaar bent op de bij ons bekende telefoonnumers, geeft u dan hieronder alstublieft één of meerdere alternatieve nummers op\r\nA: no answer",
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  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-06-29T08:16:38.030Z",
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  "resolution": "Geen specifieke oplossing, zie ticket acties.",
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  "source": 2,
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  "ticketNumber": "T20260629.0001",
  "ticketType": 2,
  "title": "Bellen naar een Poolsnummer +48500446656",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
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      "name": "Klant prio",
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      "name": "OB-Status",
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    },
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      "name": "Ticketnummer extern (klanten/leveranciers)",
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}