{
  "apiVendorID": null,
  "assignedResourceID": 29682891,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 0,
  "companyLocationID": 1,
  "completedByResourceID": 29682891,
  "completedDate": "2026-06-30T09:10:49.540Z",
  "configurationItemID": null,
  "contactID": null,
  "contractID": 29683396,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-06-28T12:29:35.457Z",
  "createdByContactID": null,
  "creatorResourceID": 29682907,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Er gaat binnen 60 dagen een certificaat verlopen!\r\n\r\n======================== SSL certificaat Link =======================\r\n\r\nIf you have an Autotask Account you can use the following link to view the configuration item:\r\nhttps://ww16.autotask.net/Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenInstalledProduct&InstalledProductId=3337\r\n\r\n**Created via Incoming Email Processor**\r\nFrom: \"TSV Professional Services\" <support@mijntps.nl>\r\nTo: dhammel@tsv-groep.nl",
  "dueDateTime": "2026-07-10T10:30:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682891,
  "firstResponseDateTime": "2026-06-29T11:34:28.960Z",
  "firstResponseDueDateTime": "2026-07-10T10:30:00.000Z",
  "firstResponseInitiatingResourceID": 4,
  "hoursToBeScheduled": null,
  "id": 43172,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-30T09:11:13.513Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-30T09:11:06.217Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-30T09:10:49.540Z",
  "lastTrackedModificationDateTime": "2026-06-30T09:10:49.587Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 7,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-06-30T09:10:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-06-30T09:10:00.000Z",
  "resolvedDueDateTime": "2026-07-10T10:30:00.000Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 2,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 14,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260628.0001",
  "ticketType": 2,
  "title": "SSL Certificaat gaat verlopen: Ayvens (1114AN30) - lpnltess0010.emea.leaseplancorp.net",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Ingelogd en server bestaat niet meer. Verwerkt in certificaat monitoring."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}