Autotask Toolkit
v 2.13.2 PRODT20260626.0004 — Aanpassen toestellen naar WiFi Complete
- Status
- Complete
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- Cloud Comfort (5x8x14)
- Issue type
- –
- Source
- Telefoon
- Klant
- Unsworth & Associates (1019GM95A)
- Contact
- Sharon Byrne
- Contract
- Unsworth & Associates (1019GM95A) - 5x8 Comfort SLA
- Asset (CI)
- –
- Toegewezen aan
- Marc Blankestijn
- Aangemaakt
- 2026-06-26 10:34
- Due date
- 2026-07-09 14:04
- Resolved
- 2026-07-10 08:45
- Completed
- 2026-07-10 12:29
- Laatste activiteit
- 2026-07-10 12:30
Beschrijving
Aanpassen toestellen naar WiFi Opportunity:https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2430
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682886,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683530,
"changeApprovalBoard": null,
"changeApprovalStatus": 1,
"changeApprovalType": 1,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 443,
"companyLocationID": 269,
"completedByResourceID": 29682886,
"completedDate": "2026-07-10T12:29:39.117Z",
"configurationItemID": null,
"contactID": 30683949,
"contractID": 29684704,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-06-26T10:34:18.873Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Aanpassen toestellen naar WiFi\n\nOpportunity:https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2430",
"dueDateTime": "2026-07-09T14:04:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682888,
"firstResponseDateTime": "2026-06-26T10:39:14.250Z",
"firstResponseDueDateTime": "2026-07-03T08:04:18.873Z",
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 43158,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-07-10T12:30:04.683Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-07-10T12:29:57.170Z",
"lastCustomerVisibleActivityDateTime": "2026-07-10T12:29:39.103Z",
"lastTrackedModificationDateTime": "2026-07-10T12:29:39.133Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "KP 00002430",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": "2026-07-10T08:45:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-07-10T08:45:00.000Z",
"resolvedDueDateTime": "2026-07-09T14:04:18.873Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 17,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 5,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260626.0004",
"ticketType": 4,
"title": "Aanpassen toestellen naar WiFi",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Toestellen aangepast."
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}