{
  "apiVendorID": null,
  "assignedResourceID": 29682890,
  "assignedResourceRoleID": 29683476,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": 1,
  "changeApprovalType": 1,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 772,
  "companyLocationID": 595,
  "completedByResourceID": null,
  "completedDate": null,
  "configurationItemID": null,
  "contactID": 30685056,
  "contractID": 29684045,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-06-24T14:08:48.073Z",
  "createdByContactID": 30685056,
  "creatorResourceID": 30685056,
  "creatorType": 2,
  "currentServiceThermometerRating": null,
  "description": "Hoi, \r\n\r\nZouden jullie (na het wijzigen van de 2 namen van de toestellen, zie andere verzoek) de volgende wijzigingen aan het adressenboek kunnen doorvoeren:\r\n\r\n- 'Bob mobiel' mag er uit\r\n- 'Marjolein mobiel' mag er uit\r\n- Kan de rest op alfabetische volgorde gezet worden?\r\n\r\nBackground Questions\r\nQ: Wijzigingen die via de portal worden doorgegeven krijgen standaard de prioriteit 'normaal'. Als u wilt dat deze wijziging met een hogere prioriteit wordt behandeld, dan kunt u dat hieronder opgeven. U kunt ons ook altijd even bellen om dit af te stemmen op 020-4303260, nadat u de ticket hebt opgeslagen.\r\nA: no answer",
  "dueDateTime": "2026-07-08T09:08:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682890,
  "firstResponseDateTime": "2026-06-29T10:10:00.000Z",
  "firstResponseDueDateTime": "2026-07-01T11:38:48.073Z",
  "firstResponseInitiatingResourceID": 29682890,
  "hoursToBeScheduled": null,
  "id": 43146,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-30T06:56:06.957Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 29682890,
  "lastCustomerNotificationDateTime": "2026-06-30T06:55:58.770Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-30T06:55:38.760Z",
  "lastTrackedModificationDateTime": "2026-06-30T06:55:38.807Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-07-08T09:08:48.073Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 2,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 20,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260624.0007",
  "ticketType": 4,
  "title": "Graag interne telefoonlijst display + volgorde wijzen",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}