{
  "apiVendorID": null,
  "assignedResourceID": 29682891,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": 1,
  "changeApprovalType": 1,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 347,
  "companyLocationID": 174,
  "completedByResourceID": 29682891,
  "completedDate": "2026-06-25T14:01:46.597Z",
  "configurationItemID": null,
  "contactID": 30683572,
  "contractID": 29684811,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-06-24T08:21:40.230Z",
  "createdByContactID": null,
  "creatorResourceID": 29682891,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Is er een manier om een paar Buttons labels in CM te programmeren zodat die te gebruiken zijn in OneX?\nWe hebben nl Abbre dial tbv Poorten openen, er zit een tel nr erachter.\nMaar afhankelijk van op welke Button positie je die abbrev dial programmeerd zie je in OneX, VK11, VK12 etc.",
  "dueDateTime": "2026-07-07T11:51:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682891,
  "firstResponseDateTime": "2026-06-24T08:30:24.570Z",
  "firstResponseDueDateTime": "2026-06-30T14:21:40.230Z",
  "firstResponseInitiatingResourceID": 4,
  "hoursToBeScheduled": null,
  "id": 43140,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-25T14:02:13.097Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-25T14:02:06.793Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-25T14:01:46.597Z",
  "lastTrackedModificationDateTime": "2026-06-25T14:01:46.627Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "Kostenplaats: 1406",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": "2026-06-25T13:20:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-06-25T13:20:00.000Z",
  "resolvedDueDateTime": "2026-07-07T11:51:40.230Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 3,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260624.0001",
  "ticketType": 4,
  "title": "Labels bij toetsen programmeren.",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Bij de verkorte kiesnummers van de system list kunnen kunnen labels geplaatst worden. Uitleg gegeven hoe dat in zijn werk gaat."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}