Autotask Toolkit

v 2.21.0 PROD

T20260623.0004 — Additional Notice: NEC Rebranding Microsoft Azure Integrations Action Required Notification received

Status
Notification received
Priority
L5- Change normaal
Category
TSV Changes
Type
Change Request

Queue
TPS - Tickets
SLA
7x8
Issue type
–
Source
Telefoon
Klant
TSV-GROEP BV (1032LB8)
Contact
Andre Kik
Contract
TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI)
–
Toegewezen aan
Marc Blankestijn

Aangemaakt
2026-06-23 09:07
Due date
2026-07-06 12:37
Resolved
–
Completed
–
Laatste activiteit
2026-08-31 07:09

Beschrijving

Van: Intermedia Team <noreply@serverdata.net> Datum: 22-06-2026, 09:40 Onderwerp: Additional Notice: NEC Rebranding Microsoft Azure Integrations Action Required Dear Partner, This message relates to your customer account(s): Dobla, TSVConnect-DEMO . As a follow-up to our NEC rebranding general announcement, our records indicate that the customer accounts listed above are using Microsoft Azure integrations for Calendar, Contact, or Presence Sync . ACTIONS REQUIRED: * A Microsoft Account Administrator must follow the specific links provided below and accept permission for the switch to the Elevate-branded integration within their Microsoft account. * Once permission is granted, the customer's Microsoft Azure integration will automatically switch to Elevate branding at the end of the transition period. * If permission is not provided by the end of the transition period, the Azure integration will be disabled when the transition window closes. Links for action: Account ID Username Integration Link 1753714 TSVConnect-DEMO Azure Presence Sync Accept consent 2603443 Dobla Azure Presence Sync Accept consent To share this information with your customers, please feel free to use our email template . For full context, please read our announcement: "NEC-to-Intermedia Rebranding: Mandatory UNIVERGE BLUE Apps Replacement Starts in 30 Days." You may receive additional application-specific or integration-specific emails from us, if any of your customers are using other UNIVERGE BLUE applications or integrations that require special action related to the rebranding. Please be sure to carefully review all such emails, as each message contains important, application/integration-specific instructions for you and your customers. If you have any questions, please contact Intermedia Support .

Verloop

  1. 2026-06-23 13:47 Time-entries Marc Blankestijn 0.17 uur

    Op ons demo account uitgevoerd, en het is simpelweg de link aanklikken en de authorisatie bevestigen met een admin account. Alleen Dobila dient dit nog uit te voeren, echter is er nog geen beheerder aangemeld die dit kan aanvoeren.

  2. 2026-08-11 15:03 Time-entries Marc Blankestijn 0.17 uur

    Bijgevoegd het klantoverzicht.

  3. 2026-08-31 07:09 Notities André Kik

    Your data will be deleted on September 28, 2026—act now to save it

    Van: Microsoft Azure <azure-noreply@microsoft.com> Datum: 30-08-2026, 01:20 Onderwerp: Your data will be deleted on September 28, 2026—act now to save it Reactivate your Azure subscription to save any important data.                                                                                                                                                                                                                                               Save your data and keep building in Azure with a new subscription Your services and any associated data will be deleted soon because your subscription expired on June 30, 2026. If you have data you want to save, there’s still time to sign up for a new pay-as-you-go subscription or contact support to reactivate your services and continue creating in Azure. Sign up for a new subscription > We'll permanently delete any data you may have stored in this subscription on September 28, 2026. Please log in and save any important data before then. Submit a support ticket if you need more help. Account information Subscription ID: fda968d9-aa13-4e74-aa79-c53ea9c72020 Subscription name: Microsoft Partner Network Privacy Statement Microsoft Corporation, One Microsoft Way, ?Redmond, WA 98052?

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  "description": "Van:\n Intermedia Team <noreply@serverdata.net>\n\nDatum:\n 22-06-2026, 09:40\n\nOnderwerp:\n Additional Notice: NEC Rebranding Microsoft Azure Integrations Action Required\n\nDear Partner,\n\nThis message relates to your customer account(s): \nDobla, TSVConnect-DEMO\n.\n\nAs a follow-up to our NEC rebranding general announcement, our records indicate that the customer accounts listed above are using \nMicrosoft Azure integrations\n for \nCalendar, Contact, or Presence Sync\n.\n\nACTIONS REQUIRED:\n\n*\tA \nMicrosoft Account Administrator\n must follow the specific links provided below and \naccept permission for the switch to the Elevate-branded integration\n within their Microsoft account.\n\n*\tOnce permission is granted, the customer's Microsoft Azure integration will automatically switch to \nElevate branding\n at the end of the transition period.\n\n*\tIf permission is \nnot provided\n by the end of the transition period, the Azure integration will be \ndisabled\n when the transition window closes.\n\nLinks for action:\n\nAccount ID\n\nUsername\n\nIntegration\n\nLink\n\n1753714\n\nTSVConnect-DEMO\n\nAzure Presence Sync\n\nAccept consent\n\n2603443\n\nDobla\n\nAzure Presence Sync\n\nAccept consent\n\nTo share this information with your customers, please feel free to use our \nemail template\n.\n\nFor full context, please read our announcement: \n\"NEC-to-Intermedia Rebranding: Mandatory UNIVERGE BLUE Apps Replacement Starts in 30 Days.\"\n\nYou may receive additional application-specific or integration-specific emails from us, if any of your customers are using other UNIVERGE BLUE applications or integrations that require special action related to the rebranding. Please be sure to carefully review all such emails, as each message contains important, application/integration-specific instructions for you and your customers.\n\nIf you have any questions, please contact \nIntermedia Support\n.",
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