Autotask Toolkit
v 2.21.0 PRODT20250926.0001.041 — IT Controle werkzaamheden Complete
- Status
- Complete
- Priority
- L6- Request
- Category
- ISO / HR / CRM Ticket
- Type
- Service Request
- Queue
- CRM / HR / ISO (intern)
- SLA
- geen
- Issue type
- ISO - Request
- Source
- Geautomatiseerd
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- David Hammel
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Toegewezen aan
- David Hammel
- Aangemaakt
- 2026-06-22 10:55
- Due date
- 2026-07-31 13:00
- Resolved
- 2026-08-06 15:00
- Completed
- 2026-08-20 13:58
- Laatste activiteit
- 2026-08-20 13:58
Beschrijving
Wekelijkse controle, zie checklist! Afvinken wanneer gereed, noemenswaardig heden noteren in de time entry. Alleen CHECKEN - Eventuele opvolging via change of incident ticket aanmaken.
Verloop
-
Datacenter backups - hv02 moet nog worden toegevoegd aan de active backup op NAS02. Ik maak hier een ticket voor aan, is niet dringend want nog geen productie systeem
-
Door vrije dagen op vrijdag is deze een paar dagen later uitgevoerd. Er waren sowieso geen melding in AT die aandacht vroegen.
Geen items met de huidige filters.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682885,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683535,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 436,
"companyLocationID": 263,
"completedByResourceID": 29682885,
"completedDate": "2026-08-20T13:58:17.250Z",
"configurationItemID": null,
"contactID": 30683913,
"contractID": 29683887,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-06-22T10:55:47.900Z",
"createdByContactID": null,
"creatorResourceID": 29682885,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Wekelijkse controle, zie checklist! Afvinken wanneer gereed, noemenswaardig heden noteren in de time entry. Alleen CHECKEN - Eventuele opvolging via change of incident ticket aanmaken.",
"dueDateTime": "2026-07-31T13:00:00.000Z",
"estimatedHours": 3.0,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": "2026-06-22T10:55:47.900Z",
"firstResponseDueDateTime": null,
"firstResponseInitiatingResourceID": 29682885,
"hoursToBeScheduled": 0.0,
"id": 43131,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": 45,
"lastActivityDate": "2026-08-20T13:58:17.297Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682885,
"lastCustomerNotificationDateTime": null,
"lastCustomerVisibleActivityDateTime": "2026-08-20T13:57:53.523Z",
"lastTrackedModificationDateTime": "2026-08-20T13:58:17.297Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683490,
"resolution": "",
"resolutionPlanDateTime": "2026-08-06T15:00:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-08-06T15:00:00.000Z",
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 16,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 14,
"status": 5,
"subIssueType": null,
"ticketCategory": 121,
"ticketNumber": "T20250926.0001.041",
"ticketType": 1,
"title": "IT Controle werkzaamheden",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}