Autotask Toolkit
v 2.13.2 PRODT20260619.0004 — Rico toevoegen aan Elevate. Complete
- Status
- Complete
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- Cloud Comfort (5x8x14)
- Issue type
- –
- Source
- Telefoon
- Klant
- Autobedrijf Hartgerink en Klomp BV (2132XT22-26)
- Contact
- Rene Klomp
- Contract
- Autobedrijf Hartgerink en Klomp BV (2132XT22-26) - 5x8 Comfort SLA
- Asset (CI)
- –
- Toegewezen aan
- André Kik
- Aangemaakt
- 2026-06-19 15:01
- Due date
- 2026-07-06 13:17
- Resolved
- 2026-06-23 09:47
- Completed
- 2026-06-23 09:48
- Laatste activiteit
- 2026-06-23 13:27
Beschrijving
Rico toevoegen aan Elevate. Opportunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2432
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
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"changeInfoField1": "",
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"changeInfoField5": "",
"companyID": 200,
"companyLocationID": 27,
"completedByResourceID": 29682888,
"completedDate": "2026-06-23T09:48:04.547Z",
"configurationItemID": null,
"contactID": 30682931,
"contractID": 29684658,
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"createDate": "2026-06-19T15:01:29.107Z",
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"creatorResourceID": 29682888,
"creatorType": 1,
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"description": "Rico toevoegen aan Elevate.\n\nOpportunity: https://ww16.autotask.net//Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenOpportunity&OpportunityID=2432",
"dueDateTime": "2026-07-06T13:17:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682888,
"firstResponseDateTime": "2026-06-19T15:01:55.080Z",
"firstResponseDueDateTime": "2026-06-30T07:17:38.703Z",
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 43112,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-23T13:27:04.550Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682888,
"lastCustomerNotificationDateTime": "2026-06-23T09:48:22.257Z",
"lastCustomerVisibleActivityDateTime": "2026-06-23T09:48:04.530Z",
"lastTrackedModificationDateTime": "2026-06-23T13:27:04.550Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": 2432,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "KP 00002432",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": "2026-06-23T09:47:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-06-23T09:47:00.000Z",
"resolvedDueDateTime": "2026-07-06T13:17:38.703Z",
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"rmaType": null,
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"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 17,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 5,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260619.0004",
"ticketType": 4,
"title": "Rico toevoegen aan Elevate.",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Account toegevoegd voor Rico."
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}