Autotask Toolkit

v 2.7.10 PROD

T20260618.0001 — Kantoor werkzaamheden - RMM Opschonen Is scheduled

Status
Is scheduled
Priority
L6- Request
Category
Kantoor werkzaamheden
Type
Service Request

Queue
TPS - Tickets
SLA
7x8
Issue type
Source
Klant
TSV-GROEP BV (1032LB8)
Contact
Marc Blankestijn
Contract
TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI)

Aangemaakt
2026-06-18 07:08
Due date
2026-07-14 14:08
Resolved
Completed
Laatste activiteit
2026-06-18 07:46

Beschrijving

RMM opschonen. Controleren of de klanten die afscheid hebben genomen. en machines die niet meer actief zijn verwijderen.

Volledige record uit Autotask
{
  "apiVendorID": null,
  "assignedResourceID": 29682886,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683526,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 436,
  "companyLocationID": 263,
  "completedByResourceID": null,
  "completedDate": null,
  "configurationItemID": null,
  "contactID": 30684708,
  "contractID": 29683887,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-06-18T07:08:21.097Z",
  "createdByContactID": null,
  "creatorResourceID": 29682886,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "RMM opschonen.\nControleren of de klanten die afscheid hebben genomen. en machines die niet meer actief zijn verwijderen.",
  "dueDateTime": "2026-07-14T14:08:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-06-18T07:46:35.753Z",
  "firstResponseDueDateTime": "2026-07-01T10:38:21.097Z",
  "firstResponseInitiatingResourceID": 4,
  "hoursToBeScheduled": null,
  "id": 43087,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-18T07:46:35.713Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": null,
  "lastCustomerVisibleActivityDateTime": null,
  "lastTrackedModificationDateTime": "2026-06-18T07:46:35.713Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 7,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-07-14T14:08:21.097Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 9,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": null,
  "status": 20,
  "subIssueType": null,
  "ticketCategory": 108,
  "ticketNumber": "T20260618.0001",
  "ticketType": 1,
  "title": "Kantoor werkzaamheden - RMM Opschonen",
  "userDefinedFields": []
}