Autotask Toolkit
v 2.7.10 PRODT20260616.0011 — TEST L6 request New
- Status
- New
- Priority
- L6- Request
- Category
- TSV Incidents
- Type
- Incident
- Queue
- TPS - Tickets
- SLA
- 5x8
- Issue type
- –
- Source
- Telefoon
- Klant
- Flight 815 B.V. (1068VM197)
- Contact
- David Hammel (Flight)
- Contract
- Flight 815 B.V. (1068VM197) - 5x8 (HW+SW)
- Asset (CI)
- –
- Aangemaakt
- 2026-06-16 17:46
- Due date
- 2026-06-30 10:30
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-06-16 17:46
Beschrijving
Van: admin@mail.saasalerts.com Datum: 16-06-2026, 12:28 Onderwerp: Added new user to Your SAAS account You recently added a user dhammel@tsv-groep.nl to your Saas Alerts account. This message is confirmation that the new user setup is complete. You can see the new user setup by navigating to the settings section of your account at https://manage.saasalerts.com Purpose - Built for MSPs © 2026 SaaS Alerts, Inc. All rights reserved.
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": null,
"assignedResourceRoleID": null,
"billingCodeID": 29683508,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 267,
"companyLocationID": 94,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30685031,
"contractID": 29683475,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-06-16T17:46:02.870Z",
"createdByContactID": null,
"creatorResourceID": 29682885,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Van:\n admin@mail.saasalerts.com\n\nDatum:\n 16-06-2026, 12:28\n\nOnderwerp:\n Added new user to Your SAAS account\n\n \n\nYou recently added a user dhammel@tsv-groep.nl to your Saas Alerts account. This message is confirmation that the new user setup is complete.\n You can see the new user setup by navigating to the settings section of your account at https://manage.saasalerts.com\n\n Purpose - Built for MSPs\n \n\n© 2026 SaaS Alerts, Inc. All rights reserved.",
"dueDateTime": "2026-06-30T10:30:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": null,
"firstResponseDueDateTime": "2026-06-30T10:30:00.000Z",
"firstResponseInitiatingResourceID": null,
"hoursToBeScheduled": null,
"id": 43075,
"impersonatorCreatorResourceID": 29682934,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-16T17:46:24.837Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-06-16T17:46:22.633Z",
"lastCustomerVisibleActivityDateTime": "2026-06-16T17:46:04.230Z",
"lastTrackedModificationDateTime": "2026-06-16T17:46:22.477Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": "2026-06-30T10:30:00.000Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 2,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 1,
"subIssueType": null,
"ticketCategory": 103,
"ticketNumber": "T20260616.0011",
"ticketType": 2,
"title": "TEST L6 request",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}