Autotask Toolkit
v 2.13.2 PRODT20260616.0001 — aanvraag 0641400108 Complete
- Status
- Complete
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- 5x8
- Issue type
- –
- Source
- Telefoon
- Klant
- Stichting Centrale Dierenambulance (1098TZ2)
- Contact
- Eelco Miedema
- Contract
- Stichting Centrale Dierenambulance (1098TZ2) - Geen dekking
- Asset (CI)
- –
- Toegewezen aan
- André Kik
- Aangemaakt
- 2026-06-16 07:03
- Due date
- 2026-06-29 11:49
- Resolved
- 2026-06-16 09:55
- Completed
- 2026-06-17 09:38
- Laatste activiteit
- 2026-06-17 11:41
Beschrijving
Beste Andre, Ik heb een vraagje, een collega heeft het weekend in Duitsland haar telefoon verloren. Hoe krijg ik z.s.m. een nieuwe e-sim? Het betreft nummer: 06-41400108. Alvast bedankt. Met vriendelijke groet, Eelco Miedema Operationeel Manager Mobiel: 06 - 4097 5208 Stichting Centrale Dierenambulance Amsterdam Voorlandpad 2 1098 TZ Amsterdam 020 - 626 21 21 (meldkamer/centrale): Website: www.dierenambulance-amsterdam.nl <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.dierenambulance-amsterdam.nl%2F&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568556207%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xOhPJFSxebctrOod%2FINdePAT%2BETlLyISWH2iIR%2FPJHw%3D&reserved=0> Volg ons op: Bluesky <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbsky.app%2Fprofile%2Fdierenambulance-amsterdam.nl&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568590595%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=gPdc%2FCljlQh5mP7hc3tfcF9X5La3UocQm0Jaoy8VTN8%3D&reserved=0> , Facebook <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpages%2FStichting-Centrale-Dierenambulance-Amsterdam%2F214212145272426&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568613657%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=kwpUyqWMj%2FaA3OcP9nSDVr17IrbNv87iTAhWVsq%2BLLc%3D&reserved=0> , X <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FDierenAmsterdam&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568633794%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=rJ2T53GUIznbbMjadsfg7%2BHXugLevwAIH9pFkH2SriU%3D&reserved=0> , Instagram <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fdierenambulance_amsterdam%2F&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568652774%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=t0ejqB5NGAXfzGu2LHJIG0Mk45nhFCDxfUgwaAcKkhM%3D&reserved=0> , LinkedIn <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdierenambulance-amsterdam&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568671684%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=mCxQ0UkYrVpneV0NzcGUK3ToKhaGKxAUecGH0cNF%2BxY%3D&reserved=0> & YouTube <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCE06_SZx7g99q6c-mTXRpSg%3Fview_as%3Dsubscriber&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568691263%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=pB1AbuPLeUQxXSgIUsdukoGNmISiaocF9fV2S1totlE%3D&reserved=0>
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682888,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683530,
"changeApprovalBoard": null,
"changeApprovalStatus": 1,
"changeApprovalType": 1,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 411,
"companyLocationID": 238,
"completedByResourceID": 29682888,
"completedDate": "2026-06-17T09:38:42.773Z",
"configurationItemID": null,
"contactID": 30685918,
"contractID": 29684213,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-06-16T07:03:28.290Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Beste Andre,\n\n\nIk heb een vraagje, een collega heeft het weekend in Duitsland haar telefoon verloren. Hoe krijg ik z.s.m. een nieuwe e-sim?\n\nHet betreft nummer: 06-41400108.\n\n\nAlvast bedankt.\n\n\nMet vriendelijke groet,\n\nEelco Miedema\nOperationeel Manager\nMobiel: 06 - 4097 5208\n\n\n\n\nStichting Centrale Dierenambulance Amsterdam\nVoorlandpad 2\n1098 TZ Amsterdam\n020 - 626 21 21 (meldkamer/centrale):\nWebsite: www.dierenambulance-amsterdam.nl <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.dierenambulance-amsterdam.nl%2F&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568556207%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xOhPJFSxebctrOod%2FINdePAT%2BETlLyISWH2iIR%2FPJHw%3D&reserved=0>\n\nVolg ons op:\n\nBluesky <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbsky.app%2Fprofile%2Fdierenambulance-amsterdam.nl&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568590595%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=gPdc%2FCljlQh5mP7hc3tfcF9X5La3UocQm0Jaoy8VTN8%3D&reserved=0> , Facebook <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpages%2FStichting-Centrale-Dierenambulance-Amsterdam%2F214212145272426&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568613657%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=kwpUyqWMj%2FaA3OcP9nSDVr17IrbNv87iTAhWVsq%2BLLc%3D&reserved=0> , X <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FDierenAmsterdam&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568633794%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=rJ2T53GUIznbbMjadsfg7%2BHXugLevwAIH9pFkH2SriU%3D&reserved=0> , Instagram <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fdierenambulance_amsterdam%2F&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568652774%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=t0ejqB5NGAXfzGu2LHJIG0Mk45nhFCDxfUgwaAcKkhM%3D&reserved=0> , LinkedIn <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdierenambulance-amsterdam&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568671684%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=mCxQ0UkYrVpneV0NzcGUK3ToKhaGKxAUecGH0cNF%2BxY%3D&reserved=0> & YouTube <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCE06_SZx7g99q6c-mTXRpSg%3Fview_as%3Dsubscriber&data=05%7C02%7Cakik%40tsv-groep.nl%7C3ae87550af424462aee208decaf87112%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639171365568691263%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=pB1AbuPLeUQxXSgIUsdukoGNmISiaocF9fV2S1totlE%3D&reserved=0>",
"dueDateTime": "2026-06-29T11:49:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682888,
"firstResponseDateTime": "2026-06-16T07:24:42.533Z",
"firstResponseDueDateTime": "2026-06-22T14:19:52.133Z",
"firstResponseInitiatingResourceID": 29682888,
"hoursToBeScheduled": null,
"id": 43065,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-17T11:41:06.993Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682888,
"lastCustomerNotificationDateTime": "2026-06-17T09:38:58.663Z",
"lastCustomerVisibleActivityDateTime": "2026-06-17T09:38:42.757Z",
"lastTrackedModificationDateTime": "2026-06-17T11:41:06.993Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": "2026-06-16T09:55:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-06-16T09:55:00.000Z",
"resolvedDueDateTime": "2026-06-29T11:49:52.133Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 2,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 5,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260616.0001",
"ticketType": 4,
"title": "aanvraag 0641400108",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "E-sim verzonden en geactiveerd.\n2de sim werkte wel."
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (klanten/leveranciers)",
"value": null
}
]
}