{
  "apiVendorID": null,
  "assignedResourceID": null,
  "assignedResourceRoleID": null,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 265,
  "companyLocationID": 92,
  "completedByResourceID": null,
  "completedDate": null,
  "configurationItemID": null,
  "contactID": 30683143,
  "contractID": 29684620,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-06-15T07:19:12.053Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Van: FDMG Servicedesk <servicedesk@fdmediagroep.nl>\nDatum: 2026-06-15 05:47\nOnderwerp: Uitportering 0629499938\n\nHi TSV,\r\n\r\n \r\n\r\nKunnen jullie het nummer 0629499938 per direct uitporteren?\r\n\r\n \r\n\r\nAlvast bedankt!\r\n\r\n \r\n\r\nMet vriendelijke groet, With Kind regards,\r\n\r\nDave de Wit\r\n\r\n \r\n\r\n\r\n\r\n\r\n\r\n \r\n\r\n <https://fdmg.nl/> \tFDMG Servicedesk\t????\t\r\n\tPrins Bernhardplein 173, 1097 BL Amsterdam\r\n?Postbus 216, 1000 AE Amsterdam <https://www.google.nl/maps/place/Stichting+FD+Media/@52.3484672,4.914936,17z/data=!3m1!4b1!4m5!3m4!1s0x47c60981e79288df:0x912fc09fa2e68761!8m2!3d52.3484639!4d4.91713> \r\n\t\r\n\t+31 20 592 8830 <tel:+31%2020%20592%208830> \t\r\n\t\t\r\n\tservicedesk@fdmediagroep.nl <mailto:servicedesk@fdmediagroep.nl> \t\r\n\twww.fdmediagroep.nl <https://fdmediagroep.nl/> \r\n\t\r\n\t\r\n \t\r\nThis message may contain confidential (business) information and / or information which falls under the protection of journalistic sources and should be treated as such. If you are not the addressee of this message, please destroy this message without taking note of the content and do not use, copy and/or distribute this message and its content to others.",
  "dueDateTime": "2026-06-26T10:49:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": null,
  "firstResponseDateTime": null,
  "firstResponseDueDateTime": "2026-06-19T13:19:12.053Z",
  "firstResponseInitiatingResourceID": null,
  "hoursToBeScheduled": null,
  "id": 43029,
  "impersonatorCreatorResourceID": 29682934,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-15T07:19:40.083Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-15T07:19:33.067Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-15T07:19:13.647Z",
  "lastTrackedModificationDateTime": "2026-06-15T07:19:32.910Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-06-26T10:49:12.053Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 9,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 1,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260615.0005",
  "ticketType": 2,
  "title": "Uitportering 0629499938",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}