Autotask Toolkit

v 2.6.1 PROD

T20241213.0004.019 — Maandelijks inloggen Ralf New

Status
New
Priority
L5- Change normaal
Category
TSV Changes
Type
Service Request

Queue
TPS - Tickets
SLA
7x4
Issue type
Source
Geautomatiseerd
Klant
Meijburg & Co BV (1186DS9)
Contact
Brian Zeh
Contract
Meijburg & Co BV (1186DS9) - 7x4 (HW+SW)
Asset (CI)
Hoofdlocatie

Aangemaakt
2026-06-11 22:00
Due date
2026-06-25 10:30
Resolved
Completed
Laatste activiteit
2026-06-11 22:00

Beschrijving

Inloggen om account actief te houden en controleren of inloggen nog werkt.

Volledige record uit Autotask
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  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
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  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 353,
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  "contactID": 30685573,
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  "createDate": "2026-06-11T22:00:05.870Z",
  "createdByContactID": null,
  "creatorResourceID": 29682891,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Inloggen om account actief te houden en controleren of inloggen nog werkt.",
  "dueDateTime": "2026-06-25T10:30:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": null,
  "firstResponseDateTime": null,
  "firstResponseDueDateTime": "2026-06-18T13:00:00.000Z",
  "firstResponseInitiatingResourceID": null,
  "hoursToBeScheduled": null,
  "id": 43008,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-11T22:00:29.073Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-11T22:00:24.173Z",
  "lastCustomerVisibleActivityDateTime": null,
  "lastTrackedModificationDateTime": "2026-06-11T22:00:24.080Z",
  "monitorID": null,
  "monitorTypeID": null,
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  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-06-25T10:30:00.000Z",
  "rmaStatus": null,
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  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 3,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 14,
  "status": 1,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20241213.0004.019",
  "ticketType": 1,
  "title": "Maandelijks inloggen Ralf",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}