Autotask Toolkit

v 2.6.1 PROD

T20260611.0003 — Verwijderen Global protect app Laptop André. New

Status
New
Priority
L6- Request
Category
TSV Requests
Type
Service Request

Queue
TPS - Tickets
SLA
7x8
Issue type
Source
Telefoon
Klant
TSV-GROEP BV (1032LB8)
Contact
Andre Kik
Contract
TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI)

Aangemaakt
2026-06-11 15:38
Due date
2026-07-08 14:00
Resolved
Completed
Laatste activiteit
2026-06-11 15:39

Beschrijving

Verwijderen Global protect app Laptop André. en eventueel ook foxit chrome en firefox(?)

Oplossing

Geen specifieke oplossing, zie ticket acties.

Volledige record uit Autotask
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  "assignedResourceRoleID": null,
  "billingCodeID": 29683535,
  "changeApprovalBoard": null,
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  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 436,
  "companyLocationID": 263,
  "completedByResourceID": null,
  "completedDate": null,
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  "contactID": 30683916,
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  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-06-11T15:38:22.777Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Verwijderen Global protect app Laptop André.\n\nen eventueel ook foxit chrome en firefox(?)",
  "dueDateTime": "2026-07-08T14:00:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": null,
  "firstResponseDateTime": null,
  "firstResponseDueDateTime": "2026-06-25T10:30:00.000Z",
  "firstResponseInitiatingResourceID": null,
  "hoursToBeScheduled": null,
  "id": 43005,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-11T15:39:26.627Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-11T15:38:39.880Z",
  "lastCustomerVisibleActivityDateTime": null,
  "lastTrackedModificationDateTime": "2026-06-11T15:39:26.627Z",
  "monitorID": null,
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  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 7,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": null,
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  "resolvedDateTime": null,
  "resolvedDueDateTime": "2026-07-08T14:00:00.000Z",
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  "source": 2,
  "status": 1,
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  "ticketCategory": 105,
  "ticketNumber": "T20260611.0003",
  "ticketType": 1,
  "title": "Verwijderen Global protect app Laptop André.",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}