Autotask Toolkit
v 2.6.1 PRODT20260611.0003 — Verwijderen Global protect app Laptop André. New
- Status
- New
- Priority
- L6- Request
- Category
- TSV Requests
- Type
- Service Request
- Queue
- TPS - Tickets
- SLA
- 7x8
- Issue type
- –
- Source
- Telefoon
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- Andre Kik
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Aangemaakt
- 2026-06-11 15:38
- Due date
- 2026-07-08 14:00
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-06-11 15:39
Beschrijving
Verwijderen Global protect app Laptop André. en eventueel ook foxit chrome en firefox(?)
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": null,
"assignedResourceRoleID": null,
"billingCodeID": 29683535,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 436,
"companyLocationID": 263,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30683916,
"contractID": 29683887,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-06-11T15:38:22.777Z",
"createdByContactID": null,
"creatorResourceID": 29682888,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Verwijderen Global protect app Laptop André.\n\nen eventueel ook foxit chrome en firefox(?)",
"dueDateTime": "2026-07-08T14:00:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": null,
"firstResponseDueDateTime": "2026-06-25T10:30:00.000Z",
"firstResponseInitiatingResourceID": null,
"hoursToBeScheduled": null,
"id": 43005,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-11T15:39:26.627Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-06-11T15:38:39.880Z",
"lastCustomerVisibleActivityDateTime": null,
"lastTrackedModificationDateTime": "2026-06-11T15:39:26.627Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": "2026-07-08T14:00:00.000Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 9,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 2,
"status": 1,
"subIssueType": null,
"ticketCategory": 105,
"ticketNumber": "T20260611.0003",
"ticketType": 1,
"title": "Verwijderen Global protect app Laptop André.",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}