Autotask Toolkit
v 2.6.1 PRODT20260609.0005 — Terugbelverzoek knop in Connecsy Notification received
- Status
- Notification received
- Priority
- L3- Incident laag
- Category
- TSV Incidents
- Type
- Incident
- Queue
- TPS - Tickets
- SLA
- Cloud Comfort (5x8x14)
- Issue type
- –
- Source
- Telefoon
- Klant
- Hogeschool IPABO Amsterdam (1061AD136)
- Contact
- Persoon Telecom
- Contract
- Hogeschool IPABO Amsterdam (1061AD136) - 5x8 Comfort SLA
- Asset (CI)
- –
- Aangemaakt
- 2026-06-09 11:02
- Due date
- 2026-06-18 08:59
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-06-12 11:54
Beschrijving
Beste collega’s De knop “terugbelverzoek” in Connecsy werkt niet meer. Zie ook foto. Normaal gesproken wordt bij het klikken op deze knop Outlook geopend. Er gebeurt nu niets Met vriendelijke groet, Edwin Rep Servicedesk ICT Facilitair T 088-9987745 <https://www.ipabo.nl/> Amsterdam: Jan Tooropstraat 136, 1061 AD Amsterdam Alkmaar: Rubenslaan 2-6, 1816 MB Alkmaar Postadres: Postbus 90506, 1006 BM Amsterdam ipabo.nl <http://www.ipabo.nl/> <https://www.instagram.com/ipabo/> <https://www.facebook.com/ipabo> <https://twitter.com/ipabo> <https://www.linkedin.com/school/hogeschool-ipabo/?originalSubdomain=nl>
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
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"description": "Beste collega’s\n\n\nDe knop “terugbelverzoek” in Connecsy werkt niet meer. Zie ook foto.\n\nNormaal gesproken wordt bij het klikken op deze knop Outlook geopend. Er gebeurt nu niets\n\n\n\n\n\nMet vriendelijke groet,\n\n\nEdwin Rep\n\nServicedesk ICT Facilitair\n\nT 088-9987745\n\n\n<https://www.ipabo.nl/>\n\nAmsterdam: Jan Tooropstraat 136, 1061 AD Amsterdam\n\nAlkmaar: Rubenslaan 2-6, 1816 MB Alkmaar\nPostadres: Postbus 90506, 1006 BM Amsterdam\nipabo.nl <http://www.ipabo.nl/> \n\n<https://www.instagram.com/ipabo/> <https://www.facebook.com/ipabo> <https://twitter.com/ipabo> <https://www.linkedin.com/school/hogeschool-ipabo/?originalSubdomain=nl>",
"dueDateTime": "2026-06-18T08:59:00.000Z",
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"source": 2,
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"ticketNumber": "T20260609.0005",
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"title": "Terugbelverzoek knop in Connecsy",
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"value": null
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{
"name": "Downtime IN MINUTEN (indien van toepassing)",
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