Autotask Toolkit
v 2.6.1 PRODT20260608.0005 — Call agent in pauze implementatie. Is scheduled
- Status
- Is scheduled
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Change Request
- Queue
- TPS - Tickets
- SLA
- Cloud Comfort (5x8x14)
- Issue type
- –
- Source
- Telefoon
- Klant
- Autobedrijf Hartgerink en Klomp BV (2132XT22-26)
- Contact
- Rene Klomp
- Contract
- Autobedrijf Hartgerink en Klomp BV (2132XT22-26) - 5x8 Comfort SLA
- Asset (CI)
- –
- Aangemaakt
- 2026-06-08 13:40
- Due date
- 2026-06-22 08:40
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-06-11 13:22
Beschrijving
Klant wil graag een Call agent in pauze periode activeren. Rene heeft Bas Hoffmann van Flowix als contact 06-42655646 bas@flowixai.nl Graag met hem overleg afstemmen wat er mogelijk is.
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
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"description": "Klant wil graag een Call agent in pauze periode activeren.\nRene heeft Bas Hoffmann van Flowix als contact\n06-42655646\nbas@flowixai.nl\nGraag met hem overleg afstemmen wat er mogelijk is.",
"dueDateTime": "2026-06-22T08:40:00.000Z",
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"externalID": "",
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"firstResponseDateTime": "2026-06-11T08:45:00.000Z",
"firstResponseDueDateTime": "2026-06-15T11:10:14.950Z",
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"hoursToBeScheduled": null,
"id": 42988,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-11T13:22:31.453Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682890,
"lastCustomerNotificationDateTime": "2026-06-11T07:13:21.710Z",
"lastCustomerVisibleActivityDateTime": "2026-06-11T13:22:31.407Z",
"lastTrackedModificationDateTime": "2026-06-11T08:51:44.810Z",
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"resolution": "Geen specifieke oplossing, zie ticket acties.",
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"source": 2,
"status": 20,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20260608.0005",
"ticketType": 4,
"title": "Call agent in pauze implementatie.",
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{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
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{
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{
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}