Autotask Toolkit
v 2.6.1 PRODT20260605.0001 — SSL Certificaat gaat verlopen: Gemeente Stichtse Vecht (3601GR1) - voice1.tsv-cloud.net Is scheduled
- Status
- Is scheduled
- Priority
- L6- Request
- Category
- TSV Incidents
- Type
- Incident
- Queue
- TPS - Tickets
- SLA
- 5x8
- Issue type
- –
- Source
- Geautomatiseerd
- Klant
- –
- Contact
- –
- Contract
- @Template - 5x8 (HW + SW)
- Asset (CI)
- –
- Aangemaakt
- 2026-06-05 00:01
- Due date
- 2026-06-18 10:30
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-06-05 10:11
Beschrijving
Er gaat binnen 60 dagen een certificaat verlopen! ======================== SSL certificaat Link ======================= If you have an Autotask Account you can use the following link to view the configuration item: https://ww16.autotask.net/Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenInstalledProduct&InstalledProductId=3636 **Created via Incoming Email Processor** From: "TSV Professional Services" <support@mijntps.nl> To: dhammel@tsv-groep.nl
Oplossing
Geen specifieke oplossing, zie ticket acties.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682891,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683508,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 0,
"companyLocationID": 1,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": null,
"contractID": 29683396,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-06-05T00:01:19.293Z",
"createdByContactID": null,
"creatorResourceID": 29682907,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Er gaat binnen 60 dagen een certificaat verlopen!\r\n\r\n======================== SSL certificaat Link =======================\r\n\r\nIf you have an Autotask Account you can use the following link to view the configuration item:\r\nhttps://ww16.autotask.net/Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenInstalledProduct&InstalledProductId=3636\r\n\r\n**Created via Incoming Email Processor**\r\nFrom: \"TSV Professional Services\" <support@mijntps.nl>\r\nTo: dhammel@tsv-groep.nl",
"dueDateTime": "2026-06-18T10:30:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682891,
"firstResponseDateTime": "2026-06-05T07:12:49.893Z",
"firstResponseDueDateTime": "2026-06-18T10:30:00.000Z",
"firstResponseInitiatingResourceID": 4,
"hoursToBeScheduled": null,
"id": 42974,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-05T10:11:33.123Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-06-05T00:01:37.053Z",
"lastCustomerVisibleActivityDateTime": "2026-06-05T10:09:58.523Z",
"lastTrackedModificationDateTime": "2026-06-05T10:11:33.123Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "Geen specifieke oplossing, zie ticket acties.",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": "2026-06-18T10:30:00.000Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 2,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 14,
"status": 20,
"subIssueType": null,
"ticketCategory": 103,
"ticketNumber": "T20260605.0001",
"ticketType": 2,
"title": "SSL Certificaat gaat verlopen: Gemeente Stichtse Vecht (3601GR1) - voice1.tsv-cloud.net",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}