Autotask Toolkit
v 2.13.2 PRODT20241112.0037.019 — SCB's checken up security en updates Complete
- Status
- Complete
- Priority
- L5- Change normaal
- Category
- TSV Changes
- Type
- Service Request
- Queue
- TPS - Tickets
- SLA
- 7x4
- Issue type
- –
- Source
- Klant
- Meijburg & Co BV (1186DS9)
- Contact
- Brian Zeh
- Contract
- Meijburg & Co BV (1186DS9) - 7x4 (HW+SW)
- Asset (CI)
- Hoofdlocatie
- Toegewezen aan
- Gerko Oskam
- Aangemaakt
- 2026-05-31 22:00
- Due date
- 2026-06-12 10:30
- Resolved
- 2026-06-05 07:50
- Completed
- 2026-06-05 07:47
- Laatste activiteit
- 2026-06-05 07:48
Beschrijving
Controleren of er geen vreemde log meldingen zijn. Indien er een nieuwe LTS release beschikbaar is deze gaan laden. Als we de SBC's willen updaten, dan de change template uit de bijlage invullen en mail naar itservicedesk@kpmg.com sturen met het verzoek of we om 18:00 uur kunnen updaten en dat er iemand is om een eventuele rollback uit te voeren.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682891,
"assignedResourceRoleID": 29683475,
"billingCodeID": null,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 353,
"companyLocationID": 180,
"completedByResourceID": 29682891,
"completedDate": "2026-06-05T07:47:35.183Z",
"configurationItemID": 3581,
"contactID": 30685573,
"contractID": 29684765,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-05-31T22:00:13.333Z",
"createdByContactID": null,
"creatorResourceID": 29682891,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Controleren of er geen vreemde log meldingen zijn.\r\nIndien er een nieuwe LTS release beschikbaar is deze gaan laden.\r\nAls we de SBC's willen updaten, dan de change template uit de bijlage invullen en mail naar itservicedesk@kpmg.com sturen met het verzoek of we om 18:00 uur kunnen updaten en dat er iemand is om een eventuele rollback uit te voeren.",
"dueDateTime": "2026-06-12T10:30:00.000Z",
"estimatedHours": null,
"externalID": "",
"firstResponseAssignedResourceID": 29682891,
"firstResponseDateTime": "2026-06-03T11:03:05.490Z",
"firstResponseDueDateTime": "2026-06-05T13:00:00.000Z",
"firstResponseInitiatingResourceID": 4,
"hoursToBeScheduled": null,
"id": 42908,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": null,
"lastActivityDate": "2026-06-05T07:48:05.600Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": "2026-06-05T07:47:55.373Z",
"lastCustomerVisibleActivityDateTime": "2026-06-05T07:47:35.167Z",
"lastTrackedModificationDateTime": "2026-06-05T07:47:35.213Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683479,
"resolution": "",
"resolutionPlanDateTime": "2026-06-05T07:50:00.000Z",
"resolutionPlanDueDateTime": null,
"resolvedDateTime": "2026-06-05T07:50:00.000Z",
"resolvedDueDateTime": "2026-06-12T10:30:00.000Z",
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 3,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 4,
"status": 5,
"subIssueType": null,
"ticketCategory": 104,
"ticketNumber": "T20241112.0037.019",
"ticketType": 1,
"title": "SCB's checken up security en updates",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Controle uitgevoerd. Teams proxy 52.114.32.169 28/5 17:49 even down geweest. Er is een update LTS release beschikbaar."
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}