{
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  "assignedResourceID": 29682885,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": 1,
  "changeApprovalType": 1,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 760,
  "companyLocationID": 583,
  "completedByResourceID": 29682885,
  "completedDate": "2026-07-06T07:57:53.463Z",
  "configurationItemID": null,
  "contactID": 30686284,
  "contractID": 29684134,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-05-29T12:45:25.743Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Hoi Andre,\n\nGraag een ticket aanmaken voor NRGD.\nNRGD heeft voor het aansluiten van een printer 1 vast IP-adres nodig. De printer is aangesloten op de Juniper switch\nHan Zeegers wil weten of ze een range vaste IP-adressen hebben en/of ze een vast IP-adres kunnen instellen voor de printer.\nAlvast bedankt.\n\n\nJ.R.M. (Han) Zeegers\n\nAdviseur informatiebeheer\n\n.......................................................................\n\n\nNRGD\n\nCatharijnesingel 56 | 3511 GE Utrecht\n\nPostbus 12080 | 3501 Utrecht\n\n\n?\n?\n?\n<https://www.nrgd.nl/>\nE j.r.m.zeegers@nrgd.nl <mailto:j.r.m.zeegers@nrgd.nl>\nT: +31 6 54 261 061\n\nW: www.nrgd.nl <http://www.nrgd.nl/>\n\n\nMet vriendelijke groet,\n\n\nJeroen Waldram\n\nICT Consultant\n\nTSV-GROEP BV\n\n\n\n+31204303214\n\n\n\njwaldram@tsv-groep.nl <mailto:jwaldram@tsv-groep.nl>\n\n\nwww.tsv-groep.nl <http://www.tsv-groep.nl/>\n\n\nHulstweg 8, 1032 LB, Amsterdam\n\n\n\n\n<https://www.tsv-groep.nl/navigator-de-slimme-route/>",
  "dueDateTime": "2026-07-15T10:09:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682885,
  "firstResponseDateTime": "2026-06-02T14:03:29.463Z",
  "firstResponseDueDateTime": "2026-07-08T12:39:49.943Z",
  "firstResponseInitiatingResourceID": 29682885,
  "hoursToBeScheduled": null,
  "id": 42897,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-07-06T07:58:18.527Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-07-06T07:58:12.407Z",
  "lastCustomerVisibleActivityDateTime": "2026-07-06T07:57:53.463Z",
  "lastTrackedModificationDateTime": "2026-07-06T07:58:12.187Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-07-03T08:00:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-07-03T08:00:00.000Z",
  "resolvedDueDateTime": "2026-07-15T10:09:49.943Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 2,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260529.0006",
  "ticketType": 4,
  "title": "NRGD IP-adressen",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Klant heeft de informatie die ze nodig hebben"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (klanten/leveranciers)",
      "value": null
    }
  ]
}