{
  "apiVendorID": null,
  "assignedResourceID": 29682890,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683530,
  "changeApprovalBoard": null,
  "changeApprovalStatus": 1,
  "changeApprovalType": 1,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 1141,
  "companyLocationID": 1161,
  "completedByResourceID": 29682890,
  "completedDate": "2026-06-10T08:22:28.257Z",
  "configurationItemID": null,
  "contactID": 30686217,
  "contractID": 29684923,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-05-27T09:27:05.020Z",
  "createdByContactID": null,
  "creatorResourceID": 29682888,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Goedemorgen,\n\nKunnen jullie het account bij UB van Jip Verduijn inrichten zoals het account van Pascal Kaaijk, en dus Jip toevoegen aan de afdeling MOAM zodat wanneer mensen naar het algemene nummer van MOAM bellen bij hem ook de telefoon overgaat?\nIk hoor het graag.\n\nMet vriendelijke groet,\n\nSaskia Olgers\nOffice Manager\n\nT   +31(0)251 257 910\nE   saskia@bondis.nl\n\n\nDisclaimer <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.aboland.nl%2Fdisclaimer-e-mail%2F&data=05%7C02%7Csupport%40tsv-groep.nl%7Ce51a7bcedcb04aeae1b708debbcb248b%7Ca29daa1b9d4c41a196f660e9ccee401e%7C0%7C0%7C639154678337941886%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=2jADnQT%2BBElDS570ZFo2lGZ9wQg%2FjSUkoseZToy%2FgkE%3D&reserved=0>",
  "dueDateTime": "2026-06-09T12:57:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682890,
  "firstResponseDateTime": "2026-05-27T09:45:00.000Z",
  "firstResponseDueDateTime": "2026-06-02T15:27:05.020Z",
  "firstResponseInitiatingResourceID": 29682890,
  "hoursToBeScheduled": null,
  "id": 42866,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-10T15:27:14.470Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 29682888,
  "lastCustomerNotificationDateTime": "2026-06-10T08:22:44.820Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-10T08:22:28.257Z",
  "lastTrackedModificationDateTime": "2026-06-10T15:27:14.470Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-05-27T10:01:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-05-27T10:01:00.000Z",
  "resolvedDueDateTime": "2026-06-09T12:57:05.020Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 17,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260527.0002",
  "ticketType": 4,
  "title": "Collega toevoegen aan afdeling MOAM in Univerge Blue",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Gebruiker Verduijn toegevoegd aan de groep MOAM"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}