{
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  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683508,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
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  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 1230,
  "companyLocationID": 1310,
  "completedByResourceID": 29682886,
  "completedDate": "2026-05-28T10:05:36.737Z",
  "configurationItemID": null,
  "contactID": 30686172,
  "contractID": 29684885,
  "contractServiceBundleID": null,
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  "createDate": "2026-05-26T13:15:34.663Z",
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  "creatorResourceID": 29682886,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Er is geconstateerd dat de spaanse nummers niet aangepast zijn, terwijl dit wel zou moeten.\n\nSpaans nummer Huidige bestemming Nieuwe bestemming\n34825768016    31413728350    31413728379\n34825768017    31413728350    31413728380\n34825768018    31413728350    31413728381\n34825768019    31413728350    31413728382\n34825768020    31413728350    31413728384\n34825768021    31413728350    31413728385\n34825768022    31413728350    31413728386\n34825768023    31413728350    31413728387\n34825768024    31413728350    31413728389",
  "dueDateTime": "2026-06-02T12:45:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682886,
  "firstResponseDateTime": "2026-05-26T13:15:34.663Z",
  "firstResponseDueDateTime": "2026-05-29T11:45:34.663Z",
  "firstResponseInitiatingResourceID": 29682886,
  "hoursToBeScheduled": null,
  "id": 42864,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-05-28T10:05:57.337Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-05-28T10:05:54.303Z",
  "lastCustomerVisibleActivityDateTime": "2026-05-28T10:05:36.737Z",
  "lastTrackedModificationDateTime": "2026-05-28T10:05:36.783Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 3,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-05-28T10:05:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-05-28T10:05:00.000Z",
  "resolvedDueDateTime": "2026-06-02T12:45:34.663Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 20,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 103,
  "ticketNumber": "T20260526.0006",
  "ticketType": 2,
  "title": "Aanpassing doorschakeling Spaanse nummers",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Doorschakelingen aangepast."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": "VoipQTicket#202605267105901"
    }
  ]
}