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  "description": "<https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=f5c53c34-c7d8-40c9-a0fa-361e41e716cb&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>\n\n<https://fileres.synology.com/images/enews/mip/under14000/13211/img_1.jpg>\n\nMicrosoft 365 EWS retirement and your Synology backups\n\nMicrosoft is retiring Exchange Web Services (EWS) <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=a9798a19-41ed-4ff0-af42-c134c142c478&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>  in Exchange Online, with EWS requests beginning to be blocked on October 1, 2026 and the API fully disabled by April 2027. This change affects backup and restore operations across Synology's Microsoft 365 protection solutions, including ActiveProtect Manager, Active Backup for Microsoft 365, and C2 Backup.\n\nSynology is migrating these solutions to Microsoft Graph in alignment with Microsoft's deprecation schedule. Because Graph's coverage of several backup-relevant scenarios is still rolling out on Microsoft's side, we'll continue to track those capabilities as they become available, keeping your data protection consistent, reliable, and resilient throughout the transition.\n\nIn the meantime, note that EWS may already be disabled on some Microsoft 365 tenants. Verify that EWS is enabled on your tenant, and re-enable it manually if needed, to keep Exchange Online backup and restore operations running with Synology backup solutions until the Graph migration is complete.\n\nLearn more <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=85f88597-b6ab-4226-8d28-b39a806fdcc5&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>\n\n\n\n<https://fileres.synology.com/images/enews/mip/dev/logo_synology.png> Community <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=941fd1ee-891a-48b0-bd30-9ae85b47ef43&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>   Blog <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=d8299109-0069-4aef-ba99-a3f6dfdcab0d&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>\n<https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=bc145d5c-0725-46ca-9272-17c23778fd9b&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>     <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=a50acd18-7f34-4fee-ac5a-05d2433d9814&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>     <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=72e3afff-2026-445c-b325-5389bf06be69&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>\n\nUnsubscribe <https://enews.synology.com/unsubscribe?payload=OyljnAxAReO0rQ22YZGSCZ%2Bq3J9lRuh7YNFHyj9pGd5KrwMojjbCSS2jUfp8WtumUgmpn3xPwIhzfmmtFH9v2yqjZcmogcRRLKYjI1IkxZKU3O2cIoKPYTqyc2bUfNm2QCxy6B9rB8MEADMtNjyWMTq0ElGPTnl3GNZFvNZDzODXiL%2BHzieHAlgpIY7o%2FjnGfGnlOcIj5FFf5Lb9fL7lsyAF1SUMJDForw2N0O8WxtuomcHDGGyJBUyogDluIM1bf8IjsDjNeHednQ%2B4CeT2X7GOvGFfO8KUaEwaWSeWLZWeEDX7t5PegtSrK%2BONyA4dPea9Rdkk1TojzwZbpZqJUgCZGwnUvne5GuISVs8wZP%2FI01A0627bupm1Wg4FaEEpHUDNUildjHzQVpNpXIvDPMga%2BFSRVXQmLShqEs0UV%2BMMT%2FpJrF9Pxx1ZmZ3EpT8xkGYhnt8VVA70sKZR0%2BX%2FUPxEQ5ihUWySlHlQjUXCBc18YYeD44uCVe8q4VWnNlm39djYKxY6u%2BI1jrQgKHAF7PHa1WISvIraUF4M69x6Iczbw4a33txqQyC5arKO9O4ktr0%2F%2BHLXb67rsn9UukmJs%2BYKGnKyl65wDkXYyz2mvRQWmkFIaoBMzFBE25FhI%2Bf%2B51aQWyXMqIqFEQh%2B6dhWmjIPrVT6E25c20VoTUt%2BpBQ%3D>    Change Settings <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=357e61ab-1a22-4c36-86cc-bfe0ea50b8a8&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>    Terms & Conditions <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=25bf92cc-c410-4b67-93bf-9a948b6950e0&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>    Privacy Policy <https://enews.synology.com/t?c_id=e5a3f37f-cb7d-4577-a30b-b73370367131&t_k=4ba5b913-1906-481f-9bf4-9bc97f79c075&s_id=23922bac-5cfb-41f3-b2a0-5e3f4d1a5fd3>\nCopyright © 2026 Synology Inc. All rights reserved.",
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