{
  "apiVendorID": null,
  "assignedResourceID": 29682891,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683526,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 347,
  "companyLocationID": null,
  "completedByResourceID": 29682891,
  "completedDate": "2026-05-18T12:18:47.537Z",
  "configurationItemID": null,
  "contactID": 30683566,
  "contractID": 29684811,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-05-12T12:49:02.790Z",
  "createdByContactID": 30683566,
  "creatorResourceID": 30683566,
  "creatorType": 2,
  "currentServiceThermometerRating": null,
  "description": "Goedemiddag,\r\nVanuit Security SocGen krijg ik het verzoek om de agent van Qualys Guard (vulnerability scan tool) te installeren op de Breeze server.\r\nNu vraag ik me wel af of dat wel kan en zo ja, kan ik dat zelf of moeten jullie dat doen?",
  "dueDateTime": "2026-05-29T07:49:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682891,
  "firstResponseDateTime": "2026-05-18T11:40:00.000Z",
  "firstResponseDueDateTime": "2026-05-21T10:19:02.790Z",
  "firstResponseInitiatingResourceID": 29682891,
  "hoursToBeScheduled": null,
  "id": 42754,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-05-18T12:19:09.327Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-05-18T12:19:03.393Z",
  "lastCustomerVisibleActivityDateTime": "2026-05-18T12:18:47.537Z",
  "lastTrackedModificationDateTime": "2026-05-18T12:18:47.583Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 7,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "Kostenplaats: 1406",
  "queueID": 29683479,
  "resolution": "",
  "resolutionPlanDateTime": "2026-05-18T12:20:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-05-18T12:20:00.000Z",
  "resolvedDueDateTime": "2026-05-29T07:49:02.790Z",
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 3,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": null,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 105,
  "ticketNumber": "T20260512.0017",
  "ticketType": 1,
  "title": "Qualys Guard scan agent installeren op de lpnltbrz0001 - kan dat?",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "3rd party componenten worden niet ondersteund op de Breeze server."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}