Autotask Toolkit
v 2.13.2 PRODT20260512.0014 — Warmteservice upgrade IPO Complete
- Status
- Complete
- Priority
- Interne request
- Category
- Pre-sales (vraag voor support)
- Type
- Service Request
- Queue
- Pre-sales requests (intern)
- SLA
- Pre-sales intern
- Issue type
- Pre-sales Avaya SME
- Source
- –
- Klant
- Warmteservice Groep B.V. (1051CG43)
- Contact
- David Compas
- Contract
- Warmteservice Groep B.V. (1051CG43) - 7x4 (HW+SW)
- Asset (CI)
- –
- Toegewezen aan
- Zain Jawad Kazem
- Aangemaakt
- 2026-05-12 09:12
- Due date
- 2026-06-17 15:16
- Resolved
- 2026-06-08 13:47
- Completed
- 2026-06-08 13:48
- Laatste activiteit
- 2026-06-08 13:48
Beschrijving
Zie ticket T20250124.0017 Graag controle van eerdere calculatie en quote Avaya. David C. wil nu wel upgrade IPO in september.
Volledige record uit Autotask
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"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
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"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 460,
"companyLocationID": 286,
"completedByResourceID": 29682894,
"completedDate": "2026-06-08T13:48:07.577Z",
"configurationItemID": null,
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"createDate": "2026-05-12T09:12:32.857Z",
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"currentServiceThermometerRating": null,
"description": "Zie ticket T20250124.0017\nGraag controle van eerdere calculatie en quote Avaya.\nDavid C. wil nu wel upgrade IPO in september.",
"dueDateTime": "2026-06-17T15:16:00.000Z",
"estimatedHours": null,
"externalID": "",
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"firstResponseDateTime": "2026-05-18T08:50:00.000Z",
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"hoursToBeScheduled": null,
"id": 42751,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": 24,
"lastActivityDate": "2026-06-08T13:48:24.790Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 4,
"lastCustomerNotificationDateTime": null,
"lastCustomerVisibleActivityDateTime": "2026-06-08T13:48:07.560Z",
"lastTrackedModificationDateTime": "2026-06-08T13:48:24.667Z",
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"priority": 8,
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"resolution": "",
"resolutionPlanDateTime": "2026-06-08T13:47:00.000Z",
"resolutionPlanDueDateTime": "2026-06-11T09:16:36.167Z",
"resolvedDateTime": "2026-06-08T13:47:00.000Z",
"resolvedDueDateTime": "2026-06-17T15:16:36.167Z",
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"status": 5,
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"ticketCategory": 109,
"ticketNumber": "T20260512.0014",
"ticketType": 1,
"title": "Warmteservice upgrade IPO",
"userDefinedFields": []
}