Autotask Toolkit
v 2.6.1 PRODT20250926.0001.041 — IT Controle werkzaamheden Is scheduled
- Status
- Is scheduled
- Priority
- L6- Request
- Category
- ISO / HR / CRM Ticket
- Type
- Service Request
- Queue
- CRM / HR / ISO (intern)
- SLA
- geen
- Issue type
- ISO - Request
- Source
- Geautomatiseerd
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- David Hammel
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Aangemaakt
- 2026-05-10 22:00
- Due date
- 2026-07-10 13:00
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-05-10 22:00
Beschrijving
Wekelijkse controle, zie checklist! Afvinken wanneer gereed, noemenswaardig heden noteren in de time entry. Alleen CHECKEN - Eventuele opvolging via change of incident ticket aanmaken.
Volledige record uit Autotask
{
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"assignedResourceRoleID": 29683475,
"billingCodeID": 29683535,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
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"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 436,
"companyLocationID": 263,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30683913,
"contractID": 29683887,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-05-10T22:00:04.577Z",
"createdByContactID": null,
"creatorResourceID": 29682885,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Wekelijkse controle, zie checklist! Afvinken wanneer gereed, noemenswaardig heden noteren in de time entry. Alleen CHECKEN - Eventuele opvolging via change of incident ticket aanmaken.",
"dueDateTime": "2026-07-10T13:00:00.000Z",
"estimatedHours": 3.0,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": "2026-05-10T22:00:04.577Z",
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"firstResponseInitiatingResourceID": 29682885,
"hoursToBeScheduled": -0.5,
"id": 42727,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": 45,
"lastActivityDate": "2026-05-10T22:00:04.733Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682885,
"lastCustomerNotificationDateTime": null,
"lastCustomerVisibleActivityDateTime": null,
"lastTrackedModificationDateTime": "2026-05-10T22:00:04.577Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 7,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683490,
"resolution": "",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 16,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 14,
"status": 20,
"subIssueType": null,
"ticketCategory": 121,
"ticketNumber": "T20250926.0001.041",
"ticketType": 1,
"title": "IT Controle werkzaamheden",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}