Autotask Toolkit

v 2.6.1 PROD

T20250926.0003.010 — IT Werkzaamheden uitvoeren Is scheduled

Status
Is scheduled
Priority
L5- Change normaal
Category
ISO / HR / CRM Ticket
Type
Service Request

Queue
CRM / HR / ISO (intern)
SLA
geen
Issue type
ISO - Change
Source
Geautomatiseerd
Klant
TSV-GROEP BV (1032LB8)
Contact
David Hammel
Contract
TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
Asset (CI)

Aangemaakt
2026-05-03 22:00
Due date
2026-07-03 13:00
Resolved
Completed
Laatste activiteit
2026-05-03 22:00

Beschrijving

Wekelijkse werkzaamheden uitvoeren, zie checklist. Afvinken als gereed, in de time entry noteren of er een update noodzakelijk was. Updates ook bijwerken in de IT Changelog op Teams kanaal.

Volledige record uit Autotask
{
  "apiVendorID": null,
  "assignedResourceID": 29682885,
  "assignedResourceRoleID": 29683475,
  "billingCodeID": 29683531,
  "changeApprovalBoard": null,
  "changeApprovalStatus": null,
  "changeApprovalType": null,
  "changeInfoField1": "",
  "changeInfoField2": "",
  "changeInfoField3": "",
  "changeInfoField4": "",
  "changeInfoField5": "",
  "companyID": 436,
  "companyLocationID": 263,
  "completedByResourceID": null,
  "completedDate": null,
  "configurationItemID": null,
  "contactID": 30683913,
  "contractID": 29683887,
  "contractServiceBundleID": null,
  "contractServiceID": null,
  "createDate": "2026-05-03T22:00:03.070Z",
  "createdByContactID": null,
  "creatorResourceID": 29682885,
  "creatorType": 1,
  "currentServiceThermometerRating": null,
  "description": "Wekelijkse werkzaamheden uitvoeren, zie checklist. Afvinken als gereed, in de time entry noteren of er een update noodzakelijk was. Updates ook bijwerken in de IT Changelog op Teams kanaal.",
  "dueDateTime": "2026-07-03T13:00:00.000Z",
  "estimatedHours": 2.5,
  "externalID": "",
  "firstResponseAssignedResourceID": null,
  "firstResponseDateTime": "2026-05-03T22:00:03.070Z",
  "firstResponseDueDateTime": null,
  "firstResponseInitiatingResourceID": 29682885,
  "hoursToBeScheduled": 0.0,
  "id": 42681,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": 44,
  "lastActivityDate": "2026-05-03T22:00:03.207Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 29682885,
  "lastCustomerNotificationDateTime": null,
  "lastCustomerVisibleActivityDateTime": null,
  "lastTrackedModificationDateTime": "2026-05-03T22:00:03.070Z",
  "monitorID": null,
  "monitorTypeID": null,
  "opportunityID": null,
  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683490,
  "resolution": "",
  "resolutionPlanDateTime": null,
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": null,
  "resolvedDueDateTime": null,
  "rmaStatus": null,
  "rmaType": null,
  "rmmAlertID": null,
  "serviceLevelAgreementHasBeenMet": null,
  "serviceLevelAgreementID": 16,
  "serviceLevelAgreementPausedNextEventHours": null,
  "serviceThermometerTemperature": null,
  "source": 14,
  "status": 20,
  "subIssueType": null,
  "ticketCategory": 121,
  "ticketNumber": "T20250926.0003.010",
  "ticketType": 1,
  "title": "IT Werkzaamheden uitvoeren",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "Nog niet beschikbaar"
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}