Autotask Toolkit
v 2.6.1 PRODT20250926.0003.010 — IT Werkzaamheden uitvoeren Is scheduled
- Status
- Is scheduled
- Priority
- L5- Change normaal
- Category
- ISO / HR / CRM Ticket
- Type
- Service Request
- Queue
- CRM / HR / ISO (intern)
- SLA
- geen
- Issue type
- ISO - Change
- Source
- Geautomatiseerd
- Klant
- TSV-GROEP BV (1032LB8)
- Contact
- David Hammel
- Contract
- TSV-GROEP BV (1032LB8) - 7x8 (HW + SW + MUT)
- Asset (CI)
- –
- Aangemaakt
- 2026-05-03 22:00
- Due date
- 2026-07-03 13:00
- Resolved
- –
- Completed
- –
- Laatste activiteit
- 2026-05-03 22:00
Beschrijving
Wekelijkse werkzaamheden uitvoeren, zie checklist. Afvinken als gereed, in de time entry noteren of er een update noodzakelijk was. Updates ook bijwerken in de IT Changelog op Teams kanaal.
Volledige record uit Autotask
{
"apiVendorID": null,
"assignedResourceID": 29682885,
"assignedResourceRoleID": 29683475,
"billingCodeID": 29683531,
"changeApprovalBoard": null,
"changeApprovalStatus": null,
"changeApprovalType": null,
"changeInfoField1": "",
"changeInfoField2": "",
"changeInfoField3": "",
"changeInfoField4": "",
"changeInfoField5": "",
"companyID": 436,
"companyLocationID": 263,
"completedByResourceID": null,
"completedDate": null,
"configurationItemID": null,
"contactID": 30683913,
"contractID": 29683887,
"contractServiceBundleID": null,
"contractServiceID": null,
"createDate": "2026-05-03T22:00:03.070Z",
"createdByContactID": null,
"creatorResourceID": 29682885,
"creatorType": 1,
"currentServiceThermometerRating": null,
"description": "Wekelijkse werkzaamheden uitvoeren, zie checklist. Afvinken als gereed, in de time entry noteren of er een update noodzakelijk was. Updates ook bijwerken in de IT Changelog op Teams kanaal.",
"dueDateTime": "2026-07-03T13:00:00.000Z",
"estimatedHours": 2.5,
"externalID": "",
"firstResponseAssignedResourceID": null,
"firstResponseDateTime": "2026-05-03T22:00:03.070Z",
"firstResponseDueDateTime": null,
"firstResponseInitiatingResourceID": 29682885,
"hoursToBeScheduled": 0.0,
"id": 42681,
"impersonatorCreatorResourceID": null,
"isAssignedToComanaged": false,
"isVisibleToComanaged": false,
"issueType": 44,
"lastActivityDate": "2026-05-03T22:00:03.207Z",
"lastActivityPersonType": 1,
"lastActivityResourceID": 29682885,
"lastCustomerNotificationDateTime": null,
"lastCustomerVisibleActivityDateTime": null,
"lastTrackedModificationDateTime": "2026-05-03T22:00:03.070Z",
"monitorID": null,
"monitorTypeID": null,
"opportunityID": null,
"organizationalLevelAssociationID": null,
"previousServiceThermometerRating": null,
"priority": 6,
"problemTicketId": null,
"projectID": null,
"purchaseOrderNumber": "",
"queueID": 29683490,
"resolution": "",
"resolutionPlanDateTime": null,
"resolutionPlanDueDateTime": null,
"resolvedDateTime": null,
"resolvedDueDateTime": null,
"rmaStatus": null,
"rmaType": null,
"rmmAlertID": null,
"serviceLevelAgreementHasBeenMet": null,
"serviceLevelAgreementID": 16,
"serviceLevelAgreementPausedNextEventHours": null,
"serviceThermometerTemperature": null,
"source": 14,
"status": 20,
"subIssueType": null,
"ticketCategory": 121,
"ticketNumber": "T20250926.0003.010",
"ticketType": 1,
"title": "IT Werkzaamheden uitvoeren",
"userDefinedFields": [
{
"name": "Customer notified",
"value": null
},
{
"name": "Downtime IN MINUTEN (indien van toepassing)",
"value": null
},
{
"name": "Factuur omschrijving",
"value": "Nog niet beschikbaar"
},
{
"name": "Gepland in Outlook",
"value": null
},
{
"name": "Klant prio",
"value": null
},
{
"name": "Mobiel Nummer",
"value": null
},
{
"name": "OB-Status",
"value": null
},
{
"name": "Ticketnummer extern (leveranciers)",
"value": null
}
]
}