{
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  "companyID": 353,
  "companyLocationID": 180,
  "completedByResourceID": 29682891,
  "completedDate": "2026-06-05T13:07:12.937Z",
  "configurationItemID": null,
  "contactID": 30685389,
  "contractID": 29684765,
  "contractServiceBundleID": null,
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  "createDate": "2026-04-24T10:56:48.183Z",
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  "creatorResourceID": 29682894,
  "creatorType": 1,
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  "description": "Beste TPS,\n\n\nZouden jullie de versie van onze SBC’s kunnen controleren?\n\n\nBvd,\n\n\nRonald van Atten\n\n\nRonald van Atten\n\nIT Infrastructure Architect\n\n\nT: +318890 91328 | M: +31 6 534 01 856\n\nVanAtten.Ronald@kpmg.com <mailto:VanAtten.Ronald@kpmg.com>  | MyLinkedIn <https://www.linkedin.com/company/meijburg-&-co/>  | www.meijburg.nl\n\nMeijburg & Co B.V. | Laan van Langerhuize 9 | 1186  DS Amstelveen | Nederland\n\nPostbus 74600 | 1070 DE Amsterdam | Nederland\n\n\nHandelsregisternummer 33133832\n\n\n\n________________________________\n\n\n\n\n\n------------------------------------------------------------------------\nThis email, including attachments, is confidential and intended for the sole use of the intended addressee and may be subject to professional privilege. Access to this email by anyone else is unauthorized. The advice is based on the specific facts and circumstances and the scope of our engagement and is not intended to be relied upon by any other person. If you are not the intended recipient, you are hereby notified that any form of disclosure, review, retransmission, distribution, copying or any action taken or refrained from in reliance on it, is prohibited and may be unlawful. Please notify the sender immediately and destroy the message and, if any, delete all copies and attachments.\n\nAll activities performed and all services rendered by us are subject to our general terms and conditions, which provide for a limitation of liability. These terms and conditions are filed with the Dutch Chamber of Commerce and are available on our website: http://www.meijburg.com/termsandconditions. A copy will be sent on request.\n\nAll our proposals are subject to satisfactory completion of a client and engagement acceptance procedure.\nFor information concerning the processing of personal data reference is made to our privacy policy: https://meijburg.com/page/online-privacy-statement.\n\nMeijburg & Co is a partnership of limited liability companies under Dutch law, registered in the Commercial Register under number 53753348 and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.\n------------------------------------------------------------------------",
  "dueDateTime": "2026-06-18T14:47:00.000Z",
  "estimatedHours": null,
  "externalID": "",
  "firstResponseAssignedResourceID": 29682891,
  "firstResponseDateTime": "2026-04-24T12:46:18.453Z",
  "firstResponseDueDateTime": "2026-06-12T08:47:42.923Z",
  "firstResponseInitiatingResourceID": 29682891,
  "hoursToBeScheduled": null,
  "id": 42641,
  "impersonatorCreatorResourceID": null,
  "isAssignedToComanaged": false,
  "isVisibleToComanaged": false,
  "issueType": null,
  "lastActivityDate": "2026-06-05T13:07:38.213Z",
  "lastActivityPersonType": 1,
  "lastActivityResourceID": 4,
  "lastCustomerNotificationDateTime": "2026-06-05T13:07:30.047Z",
  "lastCustomerVisibleActivityDateTime": "2026-06-05T13:07:12.937Z",
  "lastTrackedModificationDateTime": "2026-06-05T13:07:29.870Z",
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  "organizationalLevelAssociationID": null,
  "previousServiceThermometerRating": null,
  "priority": 6,
  "problemTicketId": null,
  "projectID": null,
  "purchaseOrderNumber": "",
  "queueID": 29683479,
  "resolution": "Geen specifieke oplossing, zie ticket acties.",
  "resolutionPlanDateTime": "2026-06-05T13:20:00.000Z",
  "resolutionPlanDueDateTime": null,
  "resolvedDateTime": "2026-06-05T13:20:00.000Z",
  "resolvedDueDateTime": "2026-06-18T14:47:42.923Z",
  "rmaStatus": null,
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  "source": 2,
  "status": 5,
  "subIssueType": null,
  "ticketCategory": 104,
  "ticketNumber": "T20260424.0005",
  "ticketType": 4,
  "title": "update/upgrade available for SBC?",
  "userDefinedFields": [
    {
      "name": "Customer notified",
      "value": null
    },
    {
      "name": "Downtime IN MINUTEN (indien van toepassing)",
      "value": null
    },
    {
      "name": "Factuur omschrijving",
      "value": "We hebben geen reactie meer ontvangen. Indien gewenst kunnen we de SBC's updaten."
    },
    {
      "name": "Gepland in Outlook",
      "value": null
    },
    {
      "name": "Klant prio",
      "value": null
    },
    {
      "name": "Mobiel Nummer",
      "value": null
    },
    {
      "name": "OB-Status",
      "value": null
    },
    {
      "name": "Ticketnummer extern (leveranciers)",
      "value": null
    }
  ]
}